Fred Meyer Pharmacy

Reviews

• SA

  Scott Atchley

  Oct 21, 2026
  1.0
  I’ve waited in line for literally 45 minutes! They answer the phone about 25% of the time when I call. They are severely understaffed!! Upper management has failed. I feel sorry for the staff working there. I switched to CVS yesterday where I experienced zero wait time. Do yourself a favor and find another Pharmacy.
• PP

  Pamela Postle

  Oct 11, 2026
  2.0
  They don't fill your meds unless you call and say something. When you go to pick them up they move so slow. It's like they don't care if you are in line forever, and there is no bench to sit down on and I have a really bad back. It's sad that they don't care about their costumers😔
• SW

  Stella White

  Oct 10, 2026
  1.0
  I’ve been with this pharmacy for months, and it’s unacceptable that I can only get my prescription after waiting on hold for hours and repeatedly demanding they start processing it. The online tools are entirely useless. While I understand staffing shortages and being overworked, the service I’ve received consistently falls below acceptable standards. I have gone without my medications and become seriously ill solely due to their failure to perform as a pharmacy. I am writing this review because - in a perfect world - pharmacies would limit their patient load to manageable levels instead of neglecting their responsibilities. However, it’s easier to warn others to be aware and avoid subjecting themselves to this level of poor service. Boo Freddie’s 🍅🍅🍅
• AA

  AminataH.

  Oct 9, 2026
  1.0
  Extremely disappointed with the customer service and unprofessional conduct at this location. Patients rely on pharmacies to handle authorized prescriptions with accuracy, efficiency, and basic respect. Instead, front-facing staff here rely on unnecessary gatekeeping, passive-aggressive comments, and bureaucratic runaround, even when prescriptions have been fully verified and submitted by a medical provider. My experience on Saturday, October 24th, highlights just how broken their system is. I called on Friday, October 23rd to confirm my refill, and was told it would be ready Saturday between 10:00 and 11:00 AM. When I arrived at 10:11 AM, the customer service staff was profoundly rude, unbothered, and carried an intolerable attitude, treating me with passive-aggressive hostility and crossing the line by interrogating me about how many pills I had left, as if gatekeeping essential medication is their job. When I told him I just wanted my medication in peace, he went back to a short Asian pharmacist with glasses to check the computer. Because it was a Saturday and my clinic was closed, I realized that if I didn't get my medication that weekend, I didn't know where I would be. My anxiety began spiking, and my PTSD and depression flared up. I sat down and called my doctor's office. Thankfully, I got a triage nurse on the phone who looked into it and said there should be no problem, my doctor had signed the refill for me. The triage nurse asked me to put the pharmacist on the phone. When I walked back up and handed the phone over, the pharmacist with glasses flat-out refused to talk to the nurse, saying, "I am not going to talk to her. If she needs me, tell her to contact me." As I walked away from the counter, I could feel the looks they gave me and saw them talking behind my back. In that moment, carrying severe physical pain and fighting back tears, I couldn't help asking myself: Why do I deserve this kind of treatment? Left hanging and feeling sick to my stomach, I had to retreat to the Starbucks inside the store just to breathe, manage my anxiety, and try to prevent an emergency room visit. I called my doctor's office back, and the receptionist and triage nurse helped coordinate again. The nurse told me to give it 10 minutes, so I tried to distract myself by walking around and shopping for a protein shake. When I went back to the front counter, the tall customer service staff member—who used to look very muscular a few months ago, but now looks physically changed, worn down, and unwell—saw me and immediately said the pharmacist was coming, but left me standing there with no updates for a long time. My nausea worsened, my pain doubled, and my anxiety made me hesitant to even speak up. Trying not to add gas to the fire, I approached the customer service counter nicely and asked, "Does the pharmacist know that I am here?" He simply answered yes, without giving me any estimate or timeframe. Not wanting to create a scene, I went and sat back down, waiting for over 30 minutes while nobody told me a thing. When they finally called my name over an hour after I first arrived, the interaction was ice-cold. No "have a good day," no basic courtesy. The staff member asked for my name and my birth date, reliving that moment just writing it brings back anxiety. I got my 180 pills, said thank you, and walked away wanting to cry. They did not treat me as a human being; they treated me with total disregard. The only bright light at this pharmacy is Amanda. She is hands-down the best pharmacist—exceptionally patient, deeply kind, and always treating people with true humanity and respect. Unfortunately, when the rest of the front-desk and customer-facing staff treat vulnerable patients with hostility, gatekeeping, and zero regard for their health, it destroys basic healthcare trust. I am permanently transferring my prescriptions elsewhere to protect my peace of mind. Look elsewhere if you expect consistent, professional service, though Amanda deserves all the praise in the world for her outstanding care.
• AS

  Alyssa Shoemake

  Oct 1, 2026
  2.0
  The staff of the pharmacy are wonderful, which is the only reason this place gets 2 stars. The lack of stars is due to how understaffed they are and FM insane policies (you're a few minutes late due to uncontrollable traffic so we're going to suspend you for a few days and make the pharmacy even MORE understaffed????). Due to how understaffed they are (who would want to work there), you can never get anyone on the phone, I've waited in line for over 20 minutes, and prescriptions take forever to get filled.

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