Overlake Medical Center & Clinics is an award-winning, nonprofit, independently operated regional medical center. We care deeply for our patients, as well as for the region we serve. Our top-notch healthcare providers and nurses deliver superb clinical care while fostering an environment that is inviting, nurturing and one of healing.
Our 349-bed hospital provides a full range of advanced medical services including a Cancer Center, Level III Trauma Center, Childbirth Center & Level III NICU, cardiac, neurosciences, orthopedic and mental health services.
Overlake was originally started in 1960 by community volunteers, and still depends upon volunteers to support the operations of the hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.