March 5, 2024: A message from Virginia Mason Franciscan Health and St. Michael Medical Center President, Chad Melton
Virginia Mason Franciscan Health, in collaboration with the community and Mason County Public Hospital District No 2, founded Franciscan Medical Clinic - Belfair almost 15 years ago. We remain committed to serving the health care needs of Belfair and North Mason County as we continue to provide high-quality care to the community, including radiology, lab services and urgent care. Despite recent staffing changes, we continue to provide primary care services. Due to considerable challenges, including staffing and recruitment difficulties in primary care, we are determining the sustainability of continuing primary care service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.