The Health Center

Reviews

• CD

  Christopher Dugan

  Aug 27, 2026
  5.0
  I was butchered by a St Albans dentist this week, and sent packing with a problem tooth still making my face swell, strands of gum left dangling… they literally stopped mid tooth and sent me away. So Plainfield Dental, Dr Andrew, squeezed me in the next day. Amazing. Totally new patient, worked me in. But the St Albans place “forgot” to let Plainfield know I needed sedation, and they had to turn me away. I was defeated and angry. Drove an hour and a half with two kids in tow, for nothing. I am glad I was so defeated I didn’t cause a scene. About 5 mins down the road I get a call from a Plainfield number, and frankly I don’t even know why I answered it - I’m notorious for letting it go to voicemail, and as said I was mad. But I answered. Lauren, a nurse, had heard what went down, again, barely 10 minutes ago. She told me she looked into my case and asked a few particulars (when I’d eaten last, etc), and told me to turn around right now. She said she was personally waiting for me, and Dr Andrew (who again I’ve never seen or gone to before now) said “we aren’t letting him suffer over the weekend.” So I went back. Lauren met me, was very very sweet (nobody was anything but professional too to bottom, don’t get me wrong), and I got to chat with Dr Andrew briefly and his bedside manner was exactly as his fans had said: very old school, care-about-you vibe. He also did INCREDIBLE work. I had no cavities, nothing dental ever other than a couple wisdom teeth, until I was 35 then all hell broke loose. I’ve had singles extracted, a couple at once, and now SEVEN. And dr Andrew’s work is MILES ahead of everyone else. I got dry socket once, I still smoked then so totally my fault, but I was careful otherwise. This round my only concern is how amazingly well he did - I have no pain, not even lingering tooth hole pain… it’s like he wasn’t even there. I can’t tell you how amazed I am. Feeling around as I type they feel fully healed, where a single tooth has taken weeks to feel better. Anyway, thank you Lauren, thank you Dr Andrew, and thank the rest of the ladies who helped. I begged Lauren to tell me if I was rude, she says I wasn’t and I really hope so because I know the bureaucratic stuff isn’t there fault, so if I was rude to anyone you have my deepest apologies. Thank you Plainfield, sincerely.
• AL

  Amanda Legare

  Jul 13, 2026
  5.0
  I have been going here since it was the Martha Michaelson clinic. I have always felt that I have been well cared for. My first Dr. was "Dr. John" and then for the last 25 years or so I have had PA Jessie, who is wonderful.
• JK

  Jaimie Lynn Kessell

  May 19, 2026
  1.0
  I had been a dental patient here for 10 yrs until today. I went in for a scheduled filling, checked in, signed paperwork, paid my copay, and sat down waiting to be called back. When they called my name, the office supervisor walked me to a conference room instead where one of the new dentists was waiting. The office supervisor told me that I was terminated as a patient for breaking the behavioral contract. At my last appointment there, the office staff had failed to put my appointment in the system and the same supervisor tried gaslighting me about it. I held them accountable for failing to do their jobs and was respectful in doing so. This is the supposed breach of behavioral contract. I clarified that they were in fact terminating me as a patient in retaliation for holding them accountable. I spoke to her manager as well and requested documentation of this exhchange sent to me via certified mail. I asked about the grievance policy and process and she said that they didn't have a form and that I could juat write them a letter. I have already contacted the health advocacy office at Legal Aid and will be filing every possible grievance against the dental office. Be warned. Do not got to this dental practice. It has gone completely downhill in the past 2-3 years.
• AG

  Amanda Gilbar

  May 14, 2026
  4.0
  Dr. Andrew and the nurse/assistant were absolutely wonderful! I immediately felt at ease, and I have severe anxiety in general. I have never been under anesthesia before, and everything was explained to me so well. They were warm, friendly, and caring. Today is Thursday and I got the procedure Monday. I called since the pain in one tooth has been getting so bad and requested more pain medication to at least take in the evening. The receptionist refused to even check and flat out declined which I found very off putting. Other than that, I had a very easy pleasant experience.
• SE

  Stephanie Earle

  Apr 17, 2026
  5.0
  Friendly staff

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