Kinney Drugs Pharmacy

Reviews

• MG

  Margaret Ganguly

  Apr 19, 2024
  1.0
  At my home pharmacy’s recommendation to call around because they did not have my medication I called this Kinney yesterday to see if the pharmacy had a prescription that’s on back order in most places. I recognize supply issues are not their fault, however I was told they could get it for me today which happens to be a Friday and it would be in around three. After this I waited until 3 and then didn’t hear anything so I called about 3:45 and was told by Tammy that she didn’t know why anyone would tell me that and her staff are explicitly told not to tell people that this medication will be in until it is in hand. She then tried to tell me it was probably a different Kinney rather than taking accountability for her staff’s mistake. I did double check and it was the same store. I called my doctor and home pharmacy for solutions and was told not only that I couldn’t do anything but also that my home pharmacy had to put me back to the bottom of their waiting list for both doses of this med (the one I should be triturating up to and the lower dose that I started on). Because of this previous employee’s error I now have to wait six weeks minimum to get my medication because of supply issues. I have never experienced such unprofessionalism and lack of accountability. Yelling I am sorry for this other person who I supervise that gave you bad info at a customer is so unacceptable at best and entirely lacking empathy at worst.
• PR

  Patrick Rogers

  Jan 13, 2023
  5.0
  Very thankful for the staff at this location. Always helpful and supportive.
• CD

  Claire deLancey

  Dec 11, 2021
  1.0
  I was in Bomoseen Kinney’s yesterday to pick up 3 prescriptions. I’ve used this store for years. One of the prescriptions was$100, granted it was for 3 mos., but for me a lot. I said wow. It was a pharmacist that waited on me. She took slip walked over to computer and I thought she was looking for a lower price instead came over and rang up 100, I’m 78 so don’t always understand how things work. I said I have a Good RX card, she said won’t work with insurance. I thought because I had insurance I couldn’t use it. She should have taken a moment to explain how the card works instead of being greedy. My daughter a nurse called them morans for not helping me out. With coupon that med would have been $27.00. Shame on them for not helping the elderly!!!
• LH

  Luke Hepburn

  Nov 29, 2018
  1.0
  My experience with the people and me hanics was good it's what happened after I leave, seemed like something else would go right after I left and this last time I find a breathing tube on my intake unhitched along with the whole air box wasn't hitched up. I think the new building will stop some of that cause it won't b rushed as much

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