Valley Health Wellness & Fitness Center

Reviews

• ML

  Mil LC

  Jun 9, 2026
  2.0
  This is purely a customer service review, as I have not used their facility or membership. I came in with my 3 kids to ask about their swimming lessons. I had a baby on my hip and two older kids, which were running around the sitting area. There were 3 employees at the front desk. A young female behind the desk, and the 2 having a casual conversation (female about 50+ with dyed black hair and younger heavy set male). The one behind the desk was attentive and greeted me immediately. She was having issues with her computer and had me move over to the next working computer, except these 2 individuals were in front of said computer. They didn’t budge. So now I’m standing about 4 feet away while she’s trying to walk me through the programs and asking me questions about scheduling. We’re both trying to talk over the two employees and I’m trying to also manage my kids behind me. Eventually I had to ask them to move. The reaction from the elder woman was disgusting. She sucked her teeth and made a snarky comment to her coworker ending in “ANYWAY”. When I addressed her, instead of apologizing (which the young woman had already done on her behalf) she claimed that I should’ve asked nicely and that she didn’t know I was being helped. Unless she’s deaf and blind and has zero self awareness, she absolutely knew there was a customer at the front desk. I came here because I’ve heard great things, but this lady with her nasty attitude needs retraining, .
• D9

  D 94

  May 29, 2026
  5.0
  Love this place. Super clean staff are nice and just a great environment. They should open a 2nd one on the otjer side of winchester near rte 7. No big gyms in that area and theres a huge demand for one.
• KK

  Kaci Kai

  May 25, 2026
  5.0
  While visiting family, my grandmother and I stopped by for a water aerobics for arthritis class. The staff was exceptionally helpful. My grandma is recovering from surgery and needed to rest every do often. The lifeguard, Isabella, was clearly keeping a close eye on her because she stopped by to check on her. Asked lots of great questions. When we went back to participating in the class, my grandma asked how she knew she was taking a break and resting. I was so impressed that she noticed in a class with 20+ seniors in the pool. The facilities are clean and well taken cared for. Would definitely go back.
• CL

  Charmed Life

  May 22, 2026
  5.0
  The staff are friendly and professional. The facility is clean and offers an array of activities and plenty of equipment. Sauna, steam room, lap pool, therapy pool... This is my new happy place!
• CM

  Chelsea Meyer

  May 13, 2026
  5.0
  Such a beautiful center! The staff are very warming and lots of equipment!

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