For over three decades the Free Medical Clinic of Northern Shenandoah Valley, has delivered low cost, community-based health services to local individuals in need. In September 2017, the clinic announced that the Board of Directors had voted to change the organization’s name to the Dr. Terry Sinclair Health Clinic, doing business as Sinclair Health Clinic. The change was made to honor one of the clinic’s founders and its long time Medical Director, Dr. Terry Sinclair.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.