Eyemart Express

Reviews

• LB

  Lucy Baker

  2 days ago
  3.0
  I've bought my last 2 pairs of glasses from these people and have been quite frustrated with the last episode, but EyeMart Express is working hard to correct the situation. I will say that they do not appropriately measure your face for the frame - they sell you what's on the rack. Mine don't fit and can't be adjusted tightly enough. This newest pair is less than 5 months old and I fell and broke them. Initially, I was told that new frames would be in in a week; they didn't arrive. I have made these functional with super glue and a safety pin. I called today (2 weeks after original arrival date for new frames) and was told that the frame was no longer available. However, I was advised that if I return to the store, I will be given a new pair of glasses at no charge. I live 30 miles away from the store. Because I wear progressive lenses, new glasses will not be available same day, so this will require two trips. EyeMart Express should have called me when they found out the frames were no longer available. I do appreciate the 1 year warranty.
• TB

  Tiffany “Tipp” Butts

  Apr 16, 2026
  5.0
  Mrs. Denice was amazing. She helped me with my glasses and even recommended sunglasses. She knew I was on a budget and took the time to help me find options that fit perfectly within it. She was very kind and professional. Thank you so much for all your help—I truly appreciate everything you did for me. VA BEACH VA😘😘😘😘
• SM

  Serena Morgan

  Apr 3, 2026
  5.0
  I had a really great experience at this ophthalmology office. From the moment I walked in, everything felt organized and welcoming. What stood out the most was how helpful and attentive the technicians were—Devon and Michelle were both absolutely wonderful. They took their time explaining each step of the process, made sure I was comfortable, and answered all my questions without making me feel rushed. You can tell they genuinely care about their patients and take pride in what they do. It’s not always easy to find a place where you feel both well cared for and well informed, but this office definitely delivers. I’d highly recommend them, especially if you have the chance to work with Devon and Michelle—they made the whole visit a smooth and positive experience.
• RR

  Rafael Robles

  Apr 1, 2026
  5.0
  ‘Been coming to EYEMART EXPRESS in Virginia Beach for at least 5 yrs and Michelle alway took Great care of me. Helping me select the best eyewear and I loved them all. I never go to anyone else and most times call the store to make sure she is working that day. Thank You Michelle & EYEMART EXPRESS for your service. Eyewear by GEEK.
• AS

  Ann Sutton

  Mar 31, 2026
  5.0
  The staff was very nice. Deaven was helping me and was very helpful with his opinions and there was no pressure. He let me browse at my pace and when it was time to choose my frames he helped a lot. He made me feel comfortable and confident in my choices. Very professional and personable. Prices are very reasonable and I am very pleased with my purchase.

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