Foot & Ankle Specialists of Southwest Virginia

Reviews

• DB

  David Bliss

  5 days ago
  5.0
  Dr. Young is a very knowledgeable and caring Physician who takes the time to listen to his patients and provides answers to any questions. Definitely a five star Doctor!
• RW

  Randolph Walker

  Aug 18, 2026
  1.0
  I visited Foot and Ankle Specialists Walnut Ave office on May 12,2026, needing, among other things a new pair of orthotics. When I asked the podiatrist how much the orthotics would cost, he said "About $500." When I got to the front desk, however, the price was $625. Didn't like this unpleasant surprise but I went ahead and ordered one pair and paid 1/2 as a deposit. The doctor told me they would arrive in "a couple of weeks." Exactly 4 weeks later, having heard nothing, I went by the office. It turns out the orthotics were in the office but nobody had bothered to call me. I paid the balance and asked them to simply give me the orthotics, but they told me they had to be dispensed by the podiatrist. They seemed embarrassed about not notifying me so they squeezed me into the schedule. I paid the balance on the day I picked them up, so owed $0 for the orthotics. However I contined to get bills every month. I called the billing number, and was told I was being billed for a SECOND PAIR of orthotics -- which I NEVER ORDERED and never even discussed with the doctor! After a half hour on the phone with 2 different people I was told "someone will get back to you." Someone from the Walnut Ave office then called me and gave me an explanation for the mix up that made no sense, but she said the orthotics bill was paid and I would get no further bills for them. Then I got a bill for a $35 copay from the May visit. This was a legitimate charge so on Sept 21, 2026 I paid this with an online check from my bank. Incredibly, a few weeks later I received a bill dated Oct. 5 stating I still owed the $35 copay from May. I went to my bank to confirm that Foot and Ankle had indeed received my payment on Sept. 21 (they had). I have just mailed proof of the paid bill to Foot and Ankle. Will this be the end? Stay tuned.
• SD

  Stephen Dougherty

  Aug 14, 2026
  5.0
  Dr. Rubiano is a wonderful Doctor; a skilled Surgeon and compassionate human.
• CW

  Cassandra Whitlock

  Jul 23, 2026
  5.0
  I absolutely love Dr Rubiano. He is so sweet and gentle. I would recommend anyone and everyone that has foot troubles to go see him it's worth it!!! He's a very good doctor!!
• CC

  Cynthia Cataldo

  Jun 11, 2026
  3.0
  The doctor's are ok but the wait time is crazy. They also never return calls when you leave messages. I'm currently waiting over an hour and a half for my appointment.