Carilion Roanoke Memorial Hospital (CRMH) Emergency Room is Carilion Clinic's flagship facility. U.S. News & World Report ranks it Virginia top six hospital; and ranked top performing in six adult specialties and seven adult procedures and conditions. Delivering expert emergency care for more than 90,000 patients a year, our Emergency Room is a leading regional resource, receiving transfers from a 100‑mile radius. The 718-bed hospital includes a Neonatal Intensive Care Unit, Carilion Children's Hospital, Virginia's first Safe Haven Baby Box, specialty and advanced clinical care, and the region's only Level 1 Trauma Center. CRMH provides access to the region's most experienced healthcare professionals and specialty services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.