Health ClinicMedical ClinicMedical Service OrganizationWellness Center
WellcomeMD in Richmond, VA is a concierge medical practice that modernizes the primary health care experience by providing more attentive and more personalized care to our members. We're dedicated to re-establishing the personal connection between doctor and patient through 24/7 access, same-day appointments, and proactive preventative care.With our concierge medical practice, you'll have unrushed and direct access to your physician at any time, for any reason. Concierge medicine re-organizes the primary health care experience to provide a more attentive and more personalized experience for its members.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.