Certified by Warby Parker Short Pump • Aug 30, 2026
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
DeliveryNot available
Requires appointmentAvailable
Credit cardAvailable
DebitAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Wheelchair accessible entranceAvailable
Location
Certified by Warby Parker Short Pump • Aug 30, 2026
Certified by Warby Parker Short Pump • Aug 30, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Products & Services
1 list · 6 items
Explore offerings from Warby Parker Short Pump on 11800 W. Broad St. in Richmond, with popular pediatric eye exams and adult eye exams available at this location.
Includes a comprehensive eye health check and new prescriptions for glasses and contacts
Reviews
4.9
387 reviews
5 stars
367
4 stars
6
3 stars1
2 stars3
1 star
10
AA
ARGIE ANDES
Aug 17, 2026
5.0
Staff was very friendly and helpful in choosing my frames. The doctor was excellent in explaining all the test and answering all of my questions. This was the most comprehensive eye exam I have ever had. I will be back for my next eye exam!
BL
Becky Laich
Aug 16, 2026
5.0
Great service as soon as I walked in, picked my frames and ordered. Definitely will go there to purchase glasses best time I need to!
LH
Lynn Van Horn
Aug 12, 2026
5.0
Great customer service from the moment I walked in! Attentive, knowledgeable and helpful! Great selection too!
KS
Kelly Smith
Aug 7, 2026
5.0
The screw in my glasses fell out while visiting Richmond. Cindy was great and helped me out with a new screw even though my glasses weren’t from this store. Great experience!
SS
Sarah Soltow
Aug 3, 2026
5.0
After spending way too much on new glasses a few years ago, I was determined to be a better shopper this time. I visited another glasses shop, then my daughter encouraged me to try online, Warby Parker, in particular. While I did look online, I'm more comfortable getting glasses with personal attention. We found the ShortPump store, Taylor was lovely to work with, so I ended up with 2 pair of new glasses for much less than I've ever paid before. Yay!!
Frequently Asked Questions About Warby Parker Short Pump
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What documents should I bring when visiting Warby Parker Short Pump for prescription glasses?
Bring a digital or physical copy of your current prescription if you plan to purchase prescription frames or contacts. Payment is cashless, so bring credit or debit cards. If paying with an FSA or HSA card, bring that as well.
Does Warby Parker Short Pump accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accommodate out-of-network benefits. Coverage may vary by location or plan.
Can I get optical measurements and adjustments done at Warby Parker Short Pump?
Yes, the store offers optical measurements needed for orders and provides complimentary adjustments for life. An optician is available for fit adjustments.
What is Warby Parker Short Pump's return and exchange policy?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker Short Pump?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate use.
What types of eyewear products does Warby Parker Short Pump offer?
The store offers prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and frames in various styles and materials including acetate, wire, metal, and more.
What are the operating hours of Warby Parker Short Pump?
Open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Short Pump wheelchair accessible?
Yes, the location has wheelchair accessible entrance and parking, and welcomes LGBTQ customers as a safe space.
Which nearby stores can I visit for clothing shopping around Warby Parker Short Pump?
Nearby clothing stores include UNTUCKit, Tommy Bahama, Madewell, Banana Republic, Lululemon Athletica, Talbots, and White House Black Market, offering men's, women's, and children's apparel.
What are some nearby stores or attractions to visit before or after shopping at Warby Parker Short Pump?
Shoppers can visit Short Pump Town Center shopping center, Swarovski jewelry store, Brighton Collectibles, or relax at Salon del Sol beauty salon. These locations provide great options for dining, shopping, and pampering.
Brand Certified Facts from Warby Parker Short Pump
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