Brand Certified
Warby Parker Short Pump
4.8(351 reviews)
Certified by Warby Parker Short Pump • May 17, 2026
Business Details
11800 W. Broad St., Richmond, VA
23233, United States
Certified by Warby Parker Short Pump • May 17, 2026
(804) 250-6938
Certified by Warby Parker Short Pump • May 17, 2026
https://stores.warbyparker.com/va/richmond/11800-w-broad-st
Certified by Warby Parker Short Pump • May 17, 2026
About
Certified by Warby Parker Short Pump • May 17, 2026
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Warby Parker Short Pump • May 17, 2026
Hours
Certified by Warby Parker Short Pump • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.8
351 reviews
5 stars
332
4 stars5
3 stars1
2 stars3
1 star
10
- KKKBPMay 13, 20265.0Warby Parker has a superb selection at very affordable prices. The staff at the Short Pump Town Center are superb, friendly, honest with giving fb on the frame selection and so supportive. I’ll be back! Thank you so much to all who helped me today, especially Marie - she was patient and so helpful.
- CJCathi JacksonMay 3, 20265.0Service was very quick and professional. The young lady directed me to the type of frames I was looking for. Prices without vision insurance are better than what I paid 4 years ago WITH good vision insurance. I was in and out in 30 minutes.
- CSCheryl SmithMay 3, 20265.0Warby Parker in Short Pump has a great variety of frames for both genders. The price of frames and prescription lenses is usually less than I would pay at other store front optical stores. And MUCH less that I would pay at my eye doctor's shop.
- MDMary DiLeoApr 28, 20265.0I walked into Warby Parker with my prescription and was welcomed and then tried on as many pair of glasses as I wanted. Kaitlin then finalized my order, gave me great advice about the frames I chose, made sure I didn’t have any more questions and placed my order. I could not be more pleased with the service.
- EMELISSA MCELHENYApr 27, 20265.0I was greeted within 2 minutes of walking in the store. Naomi was knowledgeable and friendly. She helped show me what I was looking for and suggested other frames of a similar style. Appreciated the quick and efficient service as well as the clear pricing and help with insurance filing.
Frequently Asked Questions About Warby Parker Short Pump
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What documents should I bring when visiting Warby Parker Short Pump for prescription glasses?
Bring a digital or physical copy of your current prescription if you plan to purchase prescription frames or contacts. Payment is cashless, so bring credit or debit cards. If paying with an FSA or HSA card, bring that as well.
Does Warby Parker Short Pump accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accommodate out-of-network benefits. Coverage may vary by location or plan.
Can I get optical measurements and adjustments done at Warby Parker Short Pump?
Yes, the store offers optical measurements needed for orders and provides complimentary adjustments for life. An optician is available for fit adjustments.
What is Warby Parker Short Pump's return and exchange policy?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker Short Pump?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate use.
What types of eyewear products does Warby Parker Short Pump offer?
The store offers prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and frames in various styles and materials including acetate, wire, metal, and more.
What are the operating hours of Warby Parker Short Pump?
Open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Short Pump wheelchair accessible?
Yes, the location has wheelchair accessible entrance and parking, and welcomes LGBTQ customers as a safe space.
Which nearby stores can I visit for clothing shopping around Warby Parker Short Pump?
Nearby clothing stores include UNTUCKit, Tommy Bahama, Madewell, Banana Republic, Lululemon Athletica, Talbots, and White House Black Market, offering men's, women's, and children's apparel.
What are some nearby stores or attractions to visit before or after shopping at Warby Parker Short Pump?
Shoppers can visit Short Pump Town Center shopping center, Swarovski jewelry store, Brighton Collectibles, or relax at Salon del Sol beauty salon. These locations provide great options for dining, shopping, and pampering.
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