Brand Certified
National Seating & Mobility
3.6(62 reviews)
Certified by National Seating & Mobility • May 17, 2026
Business Details
3941 Deep Rock Rd, Richmond, VA
23233, United States
Certified by National Seating & Mobility • May 17, 2026
(844) 772-1170
Certified by National Seating & Mobility • May 17, 2026
https://locations.nsm-seating.com/va/richmond/3941-deep-rock-rd
Certified by National Seating & Mobility • May 17, 2026
About
Certified by National Seating & Mobility • May 17, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
Location
Certified by National Seating & Mobility • May 17, 2026
Hours
Certified by National Seating & Mobility • May 17, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:00 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
11/27/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
3.6
62 reviews
5 stars
37
4 stars
2
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2
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2
1 star
19
- TDThomasa DelvalleMay 13, 20265.0I started off by checking in with an Office Staff Person who was very nice. The APT technician Joseph Groux was very Friendly, Helpful, Informative, Knowledgeable, and Patient. Thank You All very much.
- DRDeNarda RichardsonApr 24, 20265.0Mister Thomas Gross, did a wonderful job with my mom's wheelchair. He is a very professional person. An has good work ethics. Thank you for sending him at August healthcare. My name is D Richardson.
- MSMary Anne StevensApr 16, 20265.0Our appointment with National Seating and Mobility was excellent, starting with Toni. We scheduled the appointment with Toni but had to cancel a few times due to Darren getting sick. We were finally able to make the appointment.and Toni was just as nice, was never annoyed at our cancelations, she was very concerned, and cared about what happened with Mr Fish, she would always ask how he was doing. And she would tell us, she was happy to know he was doing better.And able to remake the appointment. We met with Mike Crown, a really nice guy very informative. We spoke with Dr. Alex to go over Darren's situation and medical issues and needs. Dr. Alex was patient and friendly had a great demeanor. Toni, Mike and Dr. Alex made this appointment a great experience. We will definitely recommend National Seating and Mobility to our friends and family . Thank you all for a smooth friendly experience .
- KDKaren D.Apr 8, 20265.0My electric scooter cut off on me right in front of the building and I didnt know what happened so he gave me a loaner .....Ryan was very quick to find out the problem and Ryan told me what happened and he repair it within 30 mins.... Thanks National Seating and Mobility and I give Ryan 5 stars *****
- KGKim GonzalesApr 1, 20265.0Joel and Karyn are awesome to work with. Professional, knowledgeable, responsive, caring and very appreciated! Randy was absolutely a fantastic teacher when he brought it out to me and made sure I knew how to run this blue beauty! This is life changing for me. Excellent company, I couldn’t imagine working with anyone else.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
Brand Certified Facts from National Seating & Mobility
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Certified May 17, 2026Yext Knowledge Graph
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