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James River Home Health & Hospice provides compassionate, individualized hospice and home health care to families across Richmond and the greater Virginia area. Since 2013, our ACHC-accredited multidisciplinary team, including physicians, nurses, aides, social workers, and chaplains, has been available 24 hours a day, 7 days a week to support patients wherever they call home. We accept Medicare and most insurance plans. Our goal is simple: make sure your family has the care, comfort, and support you need, when you need it most.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.