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Dr. Robert Bastaich & Associates

4.6
(2,610 reviews)

Business Details

11500 Midlothian Turnpike, Richmond, VA
23235, United States
(804) 897-5542
https://local.lenscrafters.com/eyedoctors/va/richmond/11500-midlothian-turnpike.html

About

OptometryEye Care CenterLensCrafters OD
Dr. Robert Bastaich & Associates is the local eye doctor to see for all of your eye care needs in Richmond, VA. As your local Richmond optometrist, Dr. Robert Bastaich & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 11500 Midlothian Turnpike Richmond, VA 23235 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Dr. Robert Bastaich & Associates
11500 Midlothian Turnpike, Richmond, VA
23235, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

4.6
2,610 reviews
5 stars
2,153
4 stars
201
3 stars
73
2 stars
51
1 star
132
  • SB
    Sundar Balusamy
    1 day ago
    5.0
    He is efficient and quick to diagnose the problems. Went in for eye glass and contacts lenses. All went well.
  • CA
    Clara Ayala
    Sep 21, 2026
    1.0
    I’ve been coming here for 12 years and have brought many customers to this location over the years including my grandmother and mom. I came in today to see if I could get a trial pair of contacts since this office gave me my prescription and the doctor said nope and that they only give trial pairs for people who buy the contact from them. I explained that when I got my contacts through them last year it took 6 months to get them and they still said no. They just lost 3 long time customers because of a $5 pair of contacts. Dont go here, they never answer the phone, contacts take forever, and they don’t care about long time customers.
  • RR
    Raven
    Sep 19, 2026
    5.0
    The Doc was amazing , he answered all my questions and seemed to really enjoy his work
  • JR
    Julissa Rivera
    Sep 10, 2026
    5.0
    Excelente experiencia, personas muy amables y te ayudan a elegir lo más adaptable para tus gustos y para tu vista, me encantó la atención tanto como la del Doctor y de la persona que en ayudó con mis lentes, los obtuve ese mismo día en 20 minutos después de ver cuales necesitaba.👍🏻👍🏻
  • SE
    Shaydon Erickson
    Sep 7, 2026
    1.0
    I would give this place 0 stars if I could. Went to get contacts, initial visit was okay, was there for a while but whatever. They order me a pair of trial contacts and they said they would give me a call once they were in. That was the beginning of June. I called at the end of June asking if they were in yet. I was told they were busy and would give me a call back. Never called me back. I called in the middle of July, was told again they were busy and they would call me back. Never did. Called at the end of July, guess what they told me? Yep they never called me back. Called at the beginning of August and same exact thing. If you are dealing with the guy receptionist, you may as well just hang up the phone, you are wasting your time. He told me 5 different times that they would call me back and never did. At the beginning of September I finally got a hold of a different lady and she told me they were in and to stop by anytime to grab them. If I hadn’t of called and asked about it they would of never called me and told me they were in lol. I went yesterday as soon as they opened to grab the contacts, no patients there yet. They couldn’t find my trial contacts. I asked if they would just give me a contact prescription so I can order them online and they wouldn’t give me one. My work pays for one eye exam a year and either a year supply of contacts or a new pair of glasses. I wasted my yearly eye exam at this place and still haven’t received what I went there for. DO NOT WASTE YOU TIME.

Frequently Asked Questions About Dr. Robert Bastaich & Associates

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.

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