Certified by Dr. Robert Bastaich & Associates • Oct 11, 2026
OptometryEye Care CenterLensCrafters OD
Dr. Robert Bastaich & Associates is the local eye doctor to see for all of your eye care needs in Richmond, VA. As your local Richmond optometrist, Dr. Robert Bastaich & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 11500 Midlothian Turnpike Richmond, VA 23235 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
Wheelchair accessible entranceAvailable
Location
Certified by Dr. Robert Bastaich & Associates • Oct 11, 2026
Certified by Dr. Robert Bastaich & Associates • Oct 11, 2026
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
4.6
2,610 reviews
5 stars
2,153
4 stars
201
3 stars
73
2 stars
51
1 star
132
SB
Sundar Balusamy
1 day ago
5.0
He is efficient and quick to diagnose the problems. Went in for eye glass and contacts lenses. All went well.
CA
Clara Ayala
Sep 21, 2026
1.0
I’ve been coming here for 12 years and have brought many customers to this location over the years including my grandmother and mom. I came in today to see if I could get a trial pair of contacts since this office gave me my prescription and the doctor said nope and that they only give trial pairs for people who buy the contact from them. I explained that when I got my contacts through them last year it took 6 months to get them and they still said no. They just lost 3 long time customers because of a $5 pair of contacts. Dont go here, they never answer the phone, contacts take forever, and they don’t care about long time customers.
RR
Raven
Sep 19, 2026
5.0
The Doc was amazing , he answered all my questions and seemed to really enjoy his work
JR
Julissa Rivera
Sep 10, 2026
5.0
Excelente experiencia, personas muy amables y te ayudan a elegir lo más adaptable para tus gustos y para tu vista, me encantó la atención tanto como la del Doctor y de la persona que en ayudó con mis lentes, los obtuve ese mismo día en 20 minutos después de ver cuales necesitaba.👍🏻👍🏻
SE
Shaydon Erickson
Sep 7, 2026
1.0
I would give this place 0 stars if I could. Went to get contacts, initial visit was okay, was there for a while but whatever. They order me a pair of trial contacts and they said they would give me a call once they were in. That was the beginning of June. I called at the end of June asking if they were in yet. I was told they were busy and would give me a call back. Never called me back. I called in the middle of July, was told again they were busy and they would call me back. Never did. Called at the end of July, guess what they told me? Yep they never called me back. Called at the beginning of August and same exact thing. If you are dealing with the guy receptionist, you may as well just hang up the phone, you are wasting your time. He told me 5 different times that they would call me back and never did. At the beginning of September I finally got a hold of a different lady and she told me they were in and to stop by anytime to grab them. If I hadn’t of called and asked about it they would of never called me and told me they were in lol. I went yesterday as soon as they opened to grab the contacts, no patients there yet. They couldn’t find my trial contacts. I asked if they would just give me a contact prescription so I can order them online and they wouldn’t give me one. My work pays for one eye exam a year and either a year supply of contacts or a new pair of glasses. I wasted my yearly eye exam at this place and still haven’t received what I went there for. DO NOT WASTE YOU TIME.
Frequently Asked Questions About Dr. Robert Bastaich & Associates
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Dr. Robert Bastaich & Associates?
An annual eye exam can detect vision changes, eye health issues, and early signs of general health problems like diabetes and high blood pressure. Scheduling your annual exam helps maintain your eye and overall health.
What happens during an eye exam at Dr. Robert Bastaich & Associates?
The exam includes comprehensive tests to assess your vision and eye health. The optometrist will discuss results and determine the correct prescription if needed.
Is a contact lens exam different from a regular eye exam here?
Yes, after a comprehensive eye exam to ensure your eyes are healthy, a contact lens fitting involves detailed measurements to select appropriate lenses. An additional fee applies for contact lens fittings.
What are the office hours of Dr. Robert Bastaich & Associates?
The office is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Where is Dr. Robert Bastaich & Associates located?
The office is located at 11500 Midlothian Turnpike, Richmond, VA 23235, inside Chesterfield Towne Center.
What payment methods does Dr. Robert Bastaich & Associates accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the office of Dr. Robert Bastaich & Associates wheelchair accessible?
Yes, the office has a wheelchair accessible entrance for customer convenience.
What nearby shopping options are available around Dr. Robert Bastaich & Associates?
Nearby you can find popular stores like LensCrafters for eyewear, THE LIMITED and LOFT for clothing, as well as Jewelry Mart and Zales for jewelry, providing convenient shopping before or after your eye care visit.
Are there beauty and wellness services near Dr. Robert Bastaich & Associates?
Yes, nearby options include Ulta Beauty, Lee Nails beauty salon, Upscale Therapy massage center, and Delightful Beauty Spa, ideal for pampering after your appointment.
How can nearby stores like Sunglass Hut at Macy's and LensCrafters help with my eye care needs?
These nearby eyewear retailers offer a range of sunglasses and optical services, making it easy to shop for new frames or shades close to your eye exams at Dr. Robert Bastaich & Associates.
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