Harris Teeter Pharmacy

Reviews

• SS

  Shekib

  Aug 21, 2026
  1.0
  Unfortunately, this was the worst pharmacy experience I’ve had. I’ve been using the same insurance with CVS for the past 3½ years without any issues. Harris Teeter Pharmacy told me my insurance was rejecting the prescription because of “one person with multiple cardholders” and repeatedly directed me to call my insurance company and resolve it myself. After spending nearly six hours trying to get the medication filled, the issue was still not resolved and the patient was left without the medication. I finally transferred the prescription to CVS, and CVS processed it right away using the same insurance information. The pharmacist assisting us, whose name sounded like Deepali, was also extremely rude and, in my experience, did not seem knowledgeable or interested in helping resolve the issue. Instead of working toward a solution, we were repeatedly sent back to the insurance company. I have been a regular Harris Teeter customer and had actually planned to move more of my prescription refills here. After this first experience with their pharmacy, however, I will be staying with CVS. I strongly encourage Harris Teeter management to review the customer service and training at this pharmacy. A pharmacy is dealing with people’s medications and health, and customers should not have to spend six hours going back and forth only to have another pharmacy process the exact same prescription immediately.
• KD

  Kristine Denzau

  Sep 27, 2025
  5.0
  I love this pharmacy! Prescriptions are always ready when they say they’ll be, or earlier. The staff is always respectful and helpful. I have a CVS much closer (I can walk to it), but I like the service and staff so much more at this Harris Teeter pharmacy. It’s worth getting in my car and driving there. I rarely wait to pick up a prescription. I love this pharmacy so much that I buy all my groceries there because I want to make sure the store stays in business - especially true, now that Whole Foods has opened a few blocks away.
• KD

  Kit Davis

  Jul 26, 2025
  1.0
  I wish I had read the reviews before selecting this pharmacy, which I did because it was conveniently located. Picking up the prescription was easy and pleasant, but when I got home I noticed that the bottle had leaked through the bag and a good bit of the medication was gone. When we called to let them know, they told us they'd have to check with the person who filled the bottle to confirm whether they noticed anything wrong that would cause it to leak and IF that person did, we could get a refill. I wouldn't imagine that they would intentionally give us a defective bottle, so I can only assume they were implying that we were making up the story to get another bottle. There was more poor customer service after that part of the conversation, but the offense mentioned prior was enough for us to not return to this location.
• AR

  Alexandra Rossi

  Aug 14, 2024
  1.0
  I’d put a minus star if they had an option! The pharmacists over there are so rude. Specially the woman with short hair. They don’t care if you’re sick. They lost my prescription and didn’t want to give me another refill. Or even a few pills to wait until they fix their mistake. I have complained with the manager at Harrys Teeter but that didn’t help. Other pharmacies give you a couple of pills until the prescription is ready. They make you wait until the next day and I was sick! So rude! I’m changing to another pharmacy. This is the third time they have been rude to me. I usually don’t give bad reviews but they better know what kind of staff they have before it hurts their business even worse!
• WP

  Wen PM

  Jan 22, 2024
  1.0
  Horrible service. They tell you one thing over the phone and when you get there it's another and they have no idea who or why they "said" that. Drove 1 hour and a half for nothing! The people that work here are just rude and unprofessional.

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