SGF Jones Institute offers patients in Virginia’s Hampton Roads region excellence in advanced fertility care. The office is conveniently located at 601 Colley Avenue, Norfolk, VA 23507, on the Eastern Virginia Medical Center Main Campus minutes away from the U.S. 58 Midtown Tunnel and EVMC/Fort Norfolk Station.
Our space may be familiar to locals as the Eastern Virginia Medical School Jones Institute for Reproductive Medicine (EVMS Jones Institute). Drs. Nicole Banks and Johanna Archer, along with their highly trained medical team, offer patients a warm and friendly atmosphere in the Norfolk area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.