I absolutely LOVE this location! I’ve been to a lot of gyms over the years, and OneLife Norfolk honestly stands out. The facility is clean, the equipment is well maintained, and the environment feels welcoming whether you’re brand new or in the gym every day. The staff is friendly, helpful, and you can tell management genuinely cares about the member experience. Definitely one of the better gym environments in the area.
LW
Leah Williams
3 days ago
I have a membership here and genuinely enjoy coming. The environment and equipment are great. However, on occasion my boyfriend comes with me as a guest, and every time management have been rude and made it very clear that if he is not signing up for a membership, he is not welcome. We have no issue paying the $15 guest fee, but being treated poorly simply because he does not want a membership is extremely off-putting and disappointing customer service. Even if he had considered joining, the unwelcoming attitude alone would make him not want to.
Terrible management, had me wait 30 minutes to let me know that their policy of gym visits was told to me twice wrong. First time the manager (pregnant female) told me it was 4 visits a year then changed it to every visit after the first visit for the year is $15. Mind you It has been well over a year since my first visit money isnt the issue its $15 I dont mind, I paid it every time I went with my girlfriend, it was the delivery. I am a frequent gym goer and I change gyms often and I know for a fact One life will never be on my list every time I go I get this weird feeling from their management.
Norfolk One Life is a one of a kind gym, from its sweeping views from the 3rd floor windows to its vintage brick walls. Stephenie is a fantastic HIIT instructor, coach, motivator-all in one.
Manu is the super charged Energizer Bunny of all instructors. He is a great motivator and teacher in Pump, Core, HIIT, or whatever he is teaching.
Thomas is my favorite person at the front desk. I always love seeing him at the front door when I come in. He is knowledgeable, kind, and funny. Highly recommend the group fitness classes.
Working out at Onelife in Norfolk has truly been a wonderful experience. The facility is consistently clean, well-maintained, and welcoming, but what stands out most is the kindness of the staff.
A special shoutout to Alex, who always greets us with a warm smile and genuine kindness the moment we walk through the doors. It may seem like a small gesture, but those moments matter more than people realize. We all enter the gym carrying the weight of our personal lives, responsibilities, and challenges, and being met with positivity and hospitality can completely shift the tone of your day.
Hats off to Onelife Norfolk for creating such a welcoming environment, and an even bigger thank you to Alex for consistently showing what exceptional hospitality and human kindness look like.