At OptimumCare Home Care Services, we firmly believe that everyone deserves the opportunity to remain as active and independent as possible. Our goal is to help every individual maintain and enjoy a healthy and active way of life. Our services are designed to do just that. Because we’re a family-owned business and not a franchise, we focus on developing loyal, friendly, compassionate yet professional services with our clients and their families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.