The Ballad Health Urgent Care team is here to provide fast, high-quality care for non-life-threatening injuries and illnesses for adults and children in Smyth County.
We accept walk-ins and are open seven days a week with extended hours. Ballad Health Medical Associates Urgent Care is a department of Smyth County Community Hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.