John Randolph Medical Center is now TriCities Hospital. We remain committed to providing outstanding and compassionate healthcare services to families throughout the TriCities Region. As a TRICARE approved facility, we are able to provide support to military members and civilians, and we are constantly finding new ways to expand our hospital's capabilities to better serve you. To learn more about our hospital, our specialties and our doctors, please visit our webpage.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.