Brand Certified
LensCrafters
4.9(591 reviews)
Certified by LensCrafters • May 17, 2026
Business Details
11736 W Broad St, Henrico, VA
23233-1189, United States
Certified by LensCrafters • May 17, 2026
(804) 360-1890
Certified by LensCrafters • May 17, 2026
https://local.lenscrafters.com/va/henrico/11736-w-broad-st.html
Certified by LensCrafters • May 17, 2026
About
Certified by LensCrafters • May 17, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • May 17, 2026
Hours
Certified by LensCrafters • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
4.9
591 reviews
5 stars
562
4 stars7
3 stars4
2 stars0
1 star
18
- RFR F4 days ago5.0★★★★★ Excellent experience at the LensCrafters in Short Pump! Stephanie was absolutely fantastic, super patient, extremely knowledgeable, and incredibly helpful. I originally walked in just needing adjustments on two pairs of glasses I didn’t even purchase there, and thanks to her outstanding service, I ended up buying both prescription sunglasses and prescription glasses. Truly top-notch customer service from start to finish!
- PCPeter Calcagni5 days ago5.0Jimmie was awesome and replaced my lenses I didn’t even buy from the store! Free of charge!
- EGEric GMay 8, 20265.0Outstanding experience at LensCrafters thanks to Michelle and the entire staff. I brought in a 175-year-old pair of pince-nez glasses that are very special to me, and Michelle did an incredible job helping me choose the right reader lenses while treating the glasses with genuine care and respect. She originally estimated one to two weeks for turnaround, but after hearing I had a formal event out of town, she kindly added a note asking if they could be expedited if possible. Amazingly, they were ready by Friday — days before my trip. The quality, speed, and price were exceptional. After seeing their modern frames and service firsthand, I’ll definitely be returning for future glasses. Michelle and LensCrafters helped preserve and modernize a treasured piece of history.
- HFHope FarleyMay 6, 20265.0I love my new glasses. I came on Sunday to order them and they were ready fast by Wednesday. Loved the customer service!
- GHGordon HolbeinMay 4, 20265.0Michelle, the Assistant Manager, was so very kind and helpful getting my frames repaired quickly and expertly. Definitely beyond my expectations! Highly recommend: A+
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and Dolce & Gabbana among others.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online through LensCrafters' scheduling link provided on their website.
What are LensCrafters' store hours?
LensCrafters is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday until 7:30 PM, Saturday from 9:30 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is LensCrafters located near Parc Place at Short Pump?
Yes, LensCrafters is located within Parc Place at Short Pump, a shopping center in Henrico, VA.
Are there dining options near LensCrafters at Parc Place?
Nearby dining options include Tropical Smoothie Cafe, Maya Mexican Grill & Tequila Lounge, Anant Cuisine of India, Buffalo Wild Wings, and Frostings bakery.
What nearby places can customers visit before or after their appointment at LensCrafters?
Customers can visit places like SkateNation Plus for ice skating and laser tag, Massage Envy for spa treatments, and various hair salons such as Blossoms Nails and Sport Clips Haircuts nearby.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with disabilities.
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