Dr. Joy O.D. is the local eye doctor to see for all of your Optometry needs in Hampton, VA. From contact lens examinations to contact lens fittings to general eye care, Dr. Joy O.D. will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Dr. Joy O.D. also accepts many insurance carriers and discount plans. Come visit our office at 5001 Holt Ave and schedule an eye exam today!
After filling out a form the receptionist gave me, I waited for 50 minutes. The doctor then came out into the waiting area and I realized she had not been seeing anybody the whole time. I said something about my appointment only to find out the assistant/receptionist had not bothered to notify her I was there. The receptionist tried to reschedule me for another day after showing no regret for ignoring me the entire time. Though I was not a new patient, I will not be returning.
AS
Alexis Switzer
May 27, 2026
1.0
By far my worst experience with an optometrist ever. I made an appointment with her last year, and it took her forever to figure out my prescription. Which whatever, my eye-site is terrible. So she suggested we make a follow-up appointment to make sure everything with the prescription felt okay. When I arrive for the follow up appointment her office door was locked and she never answered my phone calls or followed up with me about missing the appointment.
Fast forward to this year, I decide to give her a second chance because I didn’t feel like dealing with the hassle of finding a new optometrist. The day of the appointment, it gets cancelled, again with no follow up. I call, no answer. Text, no response. I receive a link to reschedule and there are no appointments available for an entire month. I am down to one pair of contacts and my eyeglass prescription is somewhat blurry. An absolute JOKE. I urge you to go elsewhere. Customer service here sucks.
BP
Brionna P
May 3, 2026
5.0
Dr. Joy is and Kristan are amazing especially with children!
CP
C Parris
Mar 27, 2026
3.0
Dr. Joy is a good and thorough optometrist. I would have given her a 5 star for that. The reason for the 3 star is due to the lateness when you make an early morning appointment. If you make a 10:30 am appointment, you would expect them to be there. Receptionist got there at exactly 10:32 am, Dr Joy did not arrive until 11:20 am. Instead of making it inconvenient for patients and you can't arrive on time to see them, don't book patients at those times if you know you will not be on time to see them. This was the second time it happened, both were 10:30 am appointments.
RA
Rufus Adkinson
Mar 7, 2026
5.0
A great overall experience I'm thankful for her and what she's done for my child's eyesight.
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to have an annual eye exam?
An annual eye exam can detect not only the need to update glasses or contact lenses but also identify eye health issues and general health conditions such as diabetes and high blood pressure early for timely treatment.
What does a comprehensive eye exam at Dr. Joy O.D. include?
A comprehensive eye exam involves a series of tests to assess vision and eye health, after which the optometrist will discuss the results and determine the appropriate prescription.
How does the contact lens exam differ from a regular eye exam?
The contact lens exam includes a normal comprehensive eye exam plus detailed measurements of your eyes to fit the right contact lenses, with an additional fitting fee.
What payment options are accepted at Dr. Joy O.D.?
Dr. Joy O.D. accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payment.
What are the office hours of Dr. Joy O.D.?
Dr. Joy O.D. is open Wednesday to Friday from 10:00 AM to 6:00 PM, and Saturday from 9:30 AM to 4:00 PM. The office is closed on Monday, Tuesday, and Sunday.
How can I schedule an eye exam appointment with Dr. Joy O.D.?
You can schedule your eye exam online via the provided scheduling link or visit the office at 5001 Holt Ave, Hampton, VA.
Which languages are spoken at Dr. Joy O.D.'s office?
The office staff at Dr. Joy O.D. speaks English and Thai to accommodate patients.
What nearby places can I visit before or after my appointment at Dr. Joy O.D.?
Nearby places include CVS Pharmacy and CVS Pharmacy inside Target Store for any prescriptions, Starbucks for coffee, and Pizza Hut Express if you're looking for a quick meal.
Are there convenient amenities near Dr. Joy O.D. for a complete visit experience?
Yes, you can enjoy shopping at Target and browse nearby stores like Kay Jewelers or grab desserts at Crumbl Cookies before or after your eye care visit.
Is public transportation or other services near Dr. Joy O.D. in Hampton available?
The area has services like Hampton Marines and YMCA-Peninsula Metropolitan nearby to assist with public and active life needs; plus, mobile phone stores like Verizon and T-Mobile are close for additional errands.
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