Carilion New River Valley Medical Center (CNRV) Emergency Room is an award-winning 110-bed acute care facility offering modern medical ORs, state of the art technology (advanced imaging & robotic surgery), and multiple surgical and medical specialties. We treat more than 30,000 cases per year in our Level III Trauma Center. Our OB/GYN and midwifery program delivers nearly 1,200 babies per year at The Birthplace. Outpatient procedures include annual screenings & complex diagnostics, as well as support for rehabilitation & therapy programs. Carilion Clinic Saint Albans Hospital is located on our campus. While our facilities are outstanding, it's our healthcare team making the difference for patients.
Location
Carilion New River Valley Medical Center Emergency Room
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.