Harris Teeter Pharmacy

Reviews

• SE

  Shalom Etheridge

  Jul 1, 2026
  1.0
  Horrible. Customer service is terrible. They will send a text that your prescription is ready and when you get there you still have to wait for it to be ready. Most of them are rude when you call and have a question. Would not recommend.
• ES

  Eva Setser

  May 4, 2025
  1.0
  The worst customer service I have ever in my life. I never write reviews of places but this pharmacy warrants one big time. Since Ben left, this pharmacy has gone down hill. They never have scripts ready and the customer service, well there are none. They don't care! The techs don't know how to give shots at all. I had the worse bruise on my arm from a shot and I never bruise. I don't think nobody showed her how to give shots. I'm a nurse and she gave my shot to far down on my arm. It should have been on the deltoid. It was horrible, the worse experience I have ever encounter that day. I had to get my doctor to look at my arm bc of the knot it left. Harris teeter customer service if you are reading this you should renew these people jobs and show them the meaning of customer service.
• RA

  Rob Anderson

  Feb 10, 2023
  1.0
  Switched to these folks from CVS......wow...like going from the crazy animals in the zoo to the local friendly pub with little to no wait times and attentive staff at your service. Downgrade from 5 stars to a one star review : Beware : pharmacy manager needs a crash course in customer service training. Was not informed of the very short 14 day shelf life of a medication that I had just paid well over $100 dollars for and when I expressed concerns was given a " smoke screen " of diffusion with prefaces of " most customers " blah blah blah and either outright lies or her total ignorance regarding the product label = she told me the 14 day shelf life was indicated on the box. Of course I pointed out to her that the box was not shown to me before purchase so this was not a resolution. I get home and open the box and there in print - not once, but three times was labeling the medication life was 9 months from point of purchase .... nothing indicating 14 day shelf life from processing. In addition she tried to push off the blame to my doctor who wrote the prescription saying he should have informed me. REALLY ? My wife recently retired from Sentara after a multi-decade career and when informed of that tidbit busted out in a grimace and then a laugh. "That's the pharmacists responsibility NOT the doctor's". The manager showed lack of concern for her customer ... avoided eye contact when talking to her : rather she buried her head in her computer. Sad because we love this store and do our weekly grocery shopping here and I have used this pharmacy exclusively for the last many years. FIVE STARS for the store management who lent a kind ear and compensated me with a store gift card for the amount of purchase. Unfortunately wife and I will be exploring other pharmacy options.
• MH

  Matt Highsmith

  Dec 17, 2017
  5.0
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