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Patty Marcinkowski
Mar 19, 2025
I didn't have high expectations since this was a free exam scheduled through a fb popup ad, but I have to say I was pleasantly surprised. I had a great experience with Brie at Next Level Hearing. I did not feel rushed or pressured at any time. She gave me printed results right away, explained them very thoroughly, went over all my options, and sent me home with a set of hearing aids to try for a week. Together we downloaded the app, connected to Bluetooth, and tinkered with the adjustments. It was amazing to hear what I have been missing all these years! Quite a difference from my ENT/audiologist who I'm still waiting to get results from 3 weeks later, and who basically said 'we have hearing aids here if you want to make an appointment on your way out'. The hearing aids I tested are very comfortable (much better than the earbuds I've been using for audiobooks), unobtrusive (no problem with my glasses), inconspicuous (my friends couldn't tell I was wearing them even after I pointed them out), and no awful distortion or amplification of background noises. I wore them to a large group dinner in a friend's home, to a group dinner in a noisy restaurant, to game events in both a large room and a small room, to a movie screening, and to a Mardi Gras event with live zydeco music, as well as every day around our house which is typically very quiet. The sound quality was superb in all situations. The model I tested was the Phonak Audéo R Infinio 90, I believe. I would recommend Next Level. They aren't the cheapest out there, but the service is unbeatable.