Pharmacy cashier with poor customer service.
Came here to pick up a prescription for my mom after a long day with her in the ER. Was told by the cashier that the drug had to be ordered. As we were talking about checking with another pharmacy to see if they had it in stock, a person behind her interrupted to ask for details. She then said they could give a few pills to get started, and that I should wait around a bit. I returned about 15 minutes later to see if it was ready. She asked for the patient's info and appeared to have trouble looking it up in the system. After locating my mom in their system, she corrected me with the right date of birth. I apologized as I was having an exhausting day. She gave me a look as though I had made her travel to the ends of the earth to locate the right information. As I signed the pin pad, she tossed the prescription bag toward me. I asked when the best time would be to come back and pick up the rest of the prescription. She gave me a "what are you talking about" look. I clarified whether the whole prescription had been filled, and she nodded. I thanked her and left.
I was not expecting top-notch customer service, especially from a cashier, but she needs to do better.
YT
Yui Tuininga
Jun 19, 2025
5.0
Friendly staffs
AR
a r
Oct 10, 2023
1.0
pharmacy here sucks. Other customers had problems with them while i was waiting in line for my turn. Not recommended at all
What are the operating hours of Giant Pharmacy on weekdays?
Giant Pharmacy is open from 9:00 AM to 9:00 PM Monday through Friday.
Does Giant Pharmacy offer weekend hours?
Yes, it is open from 9:00 AM to 6:00 PM on Saturdays and from 10:00 AM to 5:00 PM on Sundays.
Is Giant Pharmacy open on holidays?
Hours vary by holiday: for example, it is open 9:00 AM to 1:00 PM on November 27, open 9:00 AM to 7:00 PM on December 24, closed on December 25, open 9:00 AM to 6:00 PM on December 31, and open 9:00 AM to 5:00 PM on January 1.
What services does Giant Pharmacy offer for order pickup and delivery?
Giant Pharmacy provides in-store pickup and delivery services for customer convenience.
How can customers contact Giant Pharmacy?
You can reach Giant Pharmacy by phone at +1 703-803-8556 or by fax at +1 844-411-6502.
Where is Giant Pharmacy located?
Giant Pharmacy is located at 5615 Stone Rd, Centreville, VA 20120, USA.
Are there nearby grocery stores or supermarkets to Giant Pharmacy?
Yes, Giant Food supermarket is located nearby, making it convenient to shop for groceries before or after your pharmacy visit.
Can I grab a coffee near Giant Pharmacy?
Yes, Starbucks is close by where you can enjoy coffee or other drinks before or after visiting the pharmacy.
Are there any fitness or recreation centers near Giant Pharmacy?
Vitality Fitness gym is near Giant Pharmacy, so you can easily combine your pharmacy trip with a workout session.
What online resources are available to learn more about Giant Pharmacy?
You can visit their website at https://pharmacy.giantfood.com/va/centreville/5615-stone-rd or download the Giant Food Rx app from the Apple App Store.
Brand Certified Facts from Giant Pharmacy
This information is certified by Giant Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: