Young Family Dental West Jordan

Reviews

• MH

  Mana Hene

  Oct 16, 2026
  1.0
  Honestly, one of the most unprofessional dental offices I’ve come across. The front desk staff are the first people patients see, and their appearance, attitude, and overall professionalism leave a lot to be desired. They look like they just rolled out of bed and showed up to work without putting any effort into their appearance. For a professional healthcare environment, that is unacceptable. The dental assistants are no better. The entire office needs to work on professionalism, presentation, communication, and how they interact with patients. Working in a dental office requires a certain level of cleanliness, responsibility, and professionalism, and the staff should reflect that. Management needs to take a serious look at how this office is being run. From the front desk to the back office, the overall impression is disappointing. Patients deserve to walk into a dental office where the staff look professional, act respectfully, communicate properly, and make them feel comfortable. First impressions matter, and unfortunately, this office does not make a good one. I would strongly encourage management to invest in proper staff training, professional standards, and better customer service. There is a lot of room for improvement.
• SM

  Stephanie Miner

  Oct 10, 2026
  4.0
  Hygienist had black nail polish on and he was not wearing gloves. In my opinion, that seems UN-hygienic for a should-be sterile environment. Ok in ANY other type job, not at dentist offices.
• KC

  Kathy Clayton

  Oct 8, 2026
  5.0
  They were very friendly. They took their time with me. I did not feel rushed . I liked that.
• DD

  DeonOf DonleyFord

  Oct 2, 2026
  5.0
  Super chill, they take their time and explain everything to you even after they speak the medical language lol. But yeah definitely like this place. I forgot the elder woman name but she was super nice and the dr that came in to speak to me they both were amazing. Hopefully I’ll get to stick with those two!
• JM

  Jessica Mills

  Sep 22, 2026
  1.0
  I have confused feelings. This was our first visit. Reception desk was confused and unorganized upon our checking in. We waited for 45 minutes to finally be seen, and that was only because I asked how much longer they expected us to wait. They admitted they forgot about us. By that time my autistic son was highly impatient and not feeling cooperative. But the good news was the assistant, hygienist and dentist all seemed super friendly, cheerful and competent. But then I had to wait another 15 minutes just to make a follow up appointment. Maybe it was an off day for reception, not a huge deal. We’ll give it one more shot! Follow up…Showed up two days later for my son’s 6:30 follow up appt. Despite having a reminder card with this time, reception let us know there is never such a thing as a 6:30 appt, especially for what he was having done. They didn’t have him scheduled in the computer anywhere! Reception on Monday was highly incompetent. This is the face of your business. It’s been awful. I cancelled my own doctor appt tomorrow to schedule yet another appt for my son and try again. Highly disappointed and will likely not return once this procedure finally happens.