Club Pilates

Reviews

• RR

  Roy Renouf

  2 days ago
  1.0
  A few months after undergoing open-heart surgery, my 85-year-old father signed up for private lessons. Within hours, he realized he couldn't participate and asked to cancel. Instead of showing compassion or common sense, the company refused to release him from the contract unless he provided a doctor's note. My father is 85 years old, uses a walker, and it was obvious he was physically frail and not fully capable of understanding what he was committing to. Requiring someone in his condition to obtain additional medical documentation just to cancel a contract signed only hours earlier showed a complete lack of empathy and customer care. Businesses have every right to enforce contracts, but they should also exercise reasonable judgment. In this case, the company's rigid approach toward a vulnerable elderly customer was deeply disappointing. Based on this experience, I cannot recommend doing business with them.
• CB

  Char Bridge

  6 days ago
  5.0
  I went for my first class today and had the best experience! The instructor was extremely helpful, and I felt so welcome as a beginner. I would absolutely recommend this place.
• MD

  Michelle Draper

  Jun 6, 2026
  5.0
  Great Club Pilates! Especially like the private sessions with Makenna Matteson. She brings great experience from her own prior injuries/ surgeries and has a fantastic understanding of Pilates principles that she teaches 1:1 and you can bring to group sessions and improve your practice and overall impact of your workouts! Highly recommend her!!
• CS

  Cj Sansonetti

  May 10, 2026
  1.0
  My first class was with Macie whom was very pushy and impatient with me the entire class. I noticed others in the class falling behind at times and doing their own thing and she let them do their thing without saying a word to them. I paid $30 on Mother’s Day to be treated like this! She needs to learn to understand and learn kindness, understanding and patience, especially when others need it! Namaste
• MN

  Madison Nix

  Oct 25, 2024
  1.0
  I'm extremely disappointed with my experience at Club Pilates. The instructors seem poorly trained, relying solely on their phones to guide the class. They lack the knowledge and expertise to provide proper guidance and modifications for individuals with injuries or limitations. The studio's atmosphere is often unpleasant, with a mature crowd that can be judgmental and unwelcoming. The cleanliness and ventilation also leave much to be desired. I wouldn't recommend this studio to anyone seeking a positive and supportive fitness experience, especially for someone like myself who is very well-versed in gym facilities as an avid athlete since the age of 13, and prefers to wear form-fitting gym clothing designed for this exact thing that may or may not show skin. Additionally, the studio's billing practices are questionable, as I'm being charged a full month's fee of $159.00 even after canceling my membership on October 25th. This studio, with its subpar instruction, judgmental atmosphere, and questionable billing practices, is a complete disappointment.

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