Club Pilates Millcreek

Reviews

• PM

  Peter Masson

  Aug 10, 2026
  5.0
  The staff and instructors at Club Pilates Millcreek are very helpful and personable. They make the entire experience well worth it. I couldn't be happier with my experience.
• AS

  A S

  Jun 5, 2026
  1.0
  I wanted to share some feedback regarding my recent experience. A few years ago, I was a member at Club Pilates, likely around the COVID timeframe. One of my friends also took a class at your location a couple of years ago, while our third friend has never tried Pilates before. Since it had been several years for both of us, we decided to sign up for the free introductory class together to see if Pilates was something we wanted to get back into. We are currently exploring different fitness studios, and I specifically suggested Club Pilates because I had been a member in the past. When I spoke with the sales representative, I was completely transparent that I had previously been a member and that my friend had taken a class before. She told me that it would not be an issue given how much time had passed and because she was unable to locate my information in the system. She also mentioned current membership specials, and I fully intended to sign up after the class if it felt like a good fit. While I can’t speak for my friends, I was planning to become a member. Shortly afterward, I received a message from the General Manager stating that our appointments had been canceled and that if we wanted to attend, we would need to pay $35. My issue is not with the fee. We were already aware that we had attended classes years ago, and I would have gladly paid had that been communicated from the beginning. What left a bad impression was the way the situation was handled. Rather than having a conversation with us, our reservations were simply canceled. This was especially frustrating after being told by a staff member that attending the class would not be a problem. Unfortunately, this experience reminded me why I stopped attending several years ago. The communication felt dismissive, and the interaction reinforced concerns I previously had regarding management and customer service. For anyone looking to get started with Pilates, I would highly recommend the Holladay location. The atmosphere, customer service, and overall experience have always felt much more welcoming. The staff genuinely seem interested in helping people reconnect with Pilates and find the right fit, rather than focusing solely on policies or sales. Do better! There are too many amazing, women own, local Pilates popping up all over the valley, not some franchise who really doesn’t care about the experience, but just a dollar.
• DG

  Donya Gentile

  May 2, 2026
  5.0
  I love Club Pilates! As someone that suffers from an autoimmune arthritis, this is the only exercise that has been doable and helped me. Gabby, Brooke, Caleigh, Meghan, Kerri, Alissa, Kira, Emily, Mari are all super good, I make sure I take classes from different instructors through out the week.
• SB

  Sabrina Bell

  May 2, 2026
  5.0
  Love Club Pilates the instructors are amazing!
• JL

  Jamie Leone-Ferguson

  Sep 17, 2020
  5.0
  Such a great studio! Very clean, and the teachers, manager and owner are all great and easy to work with! I highly recommend this studio! Can't wait for my next class!