H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 701 Capitol Of Texas Hwy in West Lake Hills, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I have used this pharmacy for years and received mostly good service. However this week I had an unpleasant experience. My doctor called in a prescription to the Westlake location on Wednesday. As of Thursday afternoon, I still hadn’t been notified that the prescription was ready. When I called a pharmacist named Scott told me they had the prescriptions but that they weren’t scheduled to be filled until Friday. The reason he gave was high work volume so that they only filled about 30% of the routine prescriptions daily. I explained that one was routine and the other definitely was not and that I needed it. (Actually I had needed it the day it was prescribed.) He cut me off fairly curtly and said both would be ready in an hour. My point is, Scott was curt and borderline rude. Also why is the pharmacy deciding whether a med is routine or not. I will continue to use HEB pharmacy, just not the Westlake location.
CK
chase kerlin
Jul 5, 2017
5.0
Great staff. Very friendly
KT
Kevin Tucker
Jan 23, 2017
5.0
Absolutely the best pharmacy experience every time I go here. It doesn't matter if it's over the phone or at the counter or who you're dealing. Beautiful people treating the customer with concern and care.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy in West Lake Hills?
H-E-B Pharmacy is open from 8:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturdays, and 10:00 AM to 5:00 PM on Sundays.
Does H-E-B Pharmacy offer delivery services?
Yes, H-E-B Pharmacy offers delivery services to its customers.
Can customers walk in for COVID-19 and flu vaccines at H-E-B Pharmacy?
Yes, COVID-19 and flu vaccines are available at H-E-B Pharmacy on both a walk-in and appointment basis.
Where can I find more information about the COVID-19 vaccine at H-E-B Pharmacy?
You can visit https://vaccine.heb.com/ for the latest information about the COVID-19 vaccine, including phases and FAQs.
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Discover, Mastercard, Visa, cash, checks, and various mobile and contactless payments.
Where is the H-E-B Pharmacy located in West Lake Hills?
The pharmacy is located at 701 Capitol Of Texas Hwy, Bld C, West Lake Hills, TX 78746, USA.
Are there places nearby where I can exchange currency or use an ATM?
Yes, Coinme and Coin Cloud DCM are nearby places offering ATM and currency exchange services, convenient before or after your visit to H-E-B Pharmacy.
What entertainment options are near H-E-B Pharmacy?
Redbox is nearby, offering video and game rentals, making it easy to pick up entertainment items alongside your pharmacy visit.
Are there any nearby optical services near H-E-B Pharmacy?
Yes, Santa Fe Optical, providing optical goods and optometrist services, is located near H-E-B Pharmacy for your eyewear and eye care needs.
Can I enjoy coffee or a quick snack near H-E-B Pharmacy?
Starbucks is located nearby, providing a convenient spot for coffee or a quick snack before or after your pharmacy visit.
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