At Velocity Clinical Research - Waco (formerly Impact Research Institute) we conduct world-class research studies with a personal touch. We value our participants and recognize them as heroes in advancing the field of medicine.
Our goal is to raise awareness in the Waco community about steatotic (fatty) liver disease (SLD) and the associated risk factors such as diabetes, obesity, high blood pressure, and high cholesterol. We aim to be the community’s resource for extending care options for SLD and many other conditions that are desperate for effective treatments.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.