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Brand Certified

H-E-B Pharmacy

3.6
(102 reviews)

Business Details

1301 Wooded Acres, Waco, TX
76710, United States
(254) 776-1027
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1301 Wooded Acres in Waco, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
1301 Wooded Acres, Waco, TX
76710, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
9/7/20268:00 AM - 8:00 PM

Reviews

3.6
102 reviews
5 stars
55
4 stars
13
3 stars
2
2 stars
2
1 star
30
  • JL
    J Lewis
    Jul 27, 2026
    5.0
    Great pharmacy. Fantastic with communication.
  • KJ
    Karim Jijawi
    Jun 29, 2026
    1.0
    Terrible customer service
  • ST
    Scarlett Towery
    Mar 20, 2026
    5.0
    I have had a wonderful experience here all these years and have been a loyal customer until I had to deal with Taylor the newer pharmacist. She did not refill my allergy medication for hives several times this week. I called my doctor who prescribed the medication and they approved the medication they perscribed so i can continue to work as we all must. Taylor did not do her job by refilling the prescription several time and did not communicate this to me. The other pharmacist at HEB had called my doctor to refill this as well prior to me calling my doctor. This began on monday. Taylor finally told me on friday at 6:30 that she was making the choice to deny my doctor's request. She told me to buy the $40 zyrtec at HEB instead of getting the discount I get by paying my doctor (self pay). She did not have the common sense or decency to deny this the entire week the prescription was at her pharmacy. I have to go the weekend with hives or pay the extorted price Taylor advised me to pay. Please get a pharmacist who is consistent, knowledgeable, professional, and considerate to the hard working customers. This is the second time Taylor has used her power and authority to strong arm me personally. I feel abused. I did talk to the head pharmacist Eddie and he went out of his way to remedy the situation. He was professional, informative, and a HUMAN about what had happened. I am reevaluating my review due to Eddie diligence to make things right. Customer service goes a long way. Thanks Eddie.
  • VM
    Victoria Montalvo
    May 6, 2024
    1.0
    Called to get my sons prescription transfered tried 2 times the whole thing took over 15 minutes to get no help. The first time a woman on the phone told me I can call back and hung up on me and on the second try another woman answered but didn't offer to call the pharmacy where my sons prescription was which is apparently well within their capabilities. After that I called Wal-Mart and they were able to resolve what HEB could not in less than a few minutes. The customer service needs desperate work here at this HEB Pharmacy. 👎👎👎
  • CB
    Corey Brinegar
    Feb 1, 2024
    1.0
    Pharmacy is understaffed

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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