Baylor Scott & White Medical Center - Hillcrest is here to help you when you are sick or in need of healthcare services. We have achieved the distinguished Magnet® status, the highest national recognition awarded to a hospital or ​medical center for excellence in nursing. From free parking, to dining options, our services are designed with you in mind so managing your healthcare needs is as simple as possible. With over 41 medical specialties, the team of healthcare professionals on the medical staff can help address your questions, from routine physicals, to more advanced concerns. We also have established agreements with several types of insurances to make sure your health needs are covered. Call us to schedule an appointment today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.