The UT Health East Texas Long-Term Acute Care began its tradition of providing care to medically complex patients in 1994. Today, supported by a comprehensive staff of physicians and healthcare professionals, we offer long-term, acute care as part of our mission to serve the people of East Texas.
We are uniquely prepared to treat patients recovering from catastrophic injury or illnesses requiring complex medical care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.