RS
Randy Semroska
Aug 14, 2026
I have received good service until now, except for the process of obtaining reimbursement for my hearing aids. I was told June 2nd that the check came in, so I drove down to the office and was told no, it would be credited on an account I had closed, so they said they would send the check. 4 weeks go by, and nothing. I then drove down again and was told it would go out by Friday, and again, there was no check after 2 more weeks. I then drive down again, as no phone calls have gone through. I am told the check has been approved and that you will get it by Friday. There have now been 2 more Fridays, and nobody answers the phone. I drive 40 minutes to the office to be told that next week, I don't believe there will be a payout at this time. This 1st call was June 2nd then Again on June 23rd then again on Aug 10, Aug 21, Aug 25, Sep 3, Sep 11, Then today I had a call back and was yelled at so I am not sure direction to go at this point. Sad part they wanted the Money right away,