Options Home Care has been providing trusted in-home care services for seniors since 1989. Based in Sugar Land, we proudly serve Fort Bend County, helping seniors maintain their independence and quality of life in the comfort of their own homes. Our experienced caregivers assist with Activities of Daily Living (ADLs) such as mobility support, personal care, bathing, dressing, meal preparation, light housekeeping, medication reminders, shopping, transportation, and more. We take great pride in our reputation for integrity and customized care plans, ensuring each client receives the best support tailored to their needs. Our caregivers are licensed, bonded, and insured.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.