At Mercy Urgent Care, we pride ourselves on our service. We believe we are urgent care plus, because we care more, we do more, and we give more back. Located in the hill country of central Texas, we love serving the communities of Bulverde, Spring Branch and the surrounding areas. We're here to provide prompt and compassionate care for your urgent medical needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.