Southlake Eyes Now

Reviews

• LJ

  Lesia Jones

  today
  5.0
  The staff was very nice and helpful. Dr. Abraham was wonderful! He explained everything clearly and with patience. This was the most pleasant experience I have ever had at an eye appointment.
• SB

  Sanju B

  Sep 21, 2026
  5.0
  Antonio was very pleasant and thorough with our exams. Very proficient and capable young individual.
• CT

  Crissy T

  Sep 8, 2026
  1.0
  Made an appointment on Sunday due to an eye issue that needed emergency care but normal Dr was unavailable due to holiday weekend. Person I spoke to on phone asked for my vision insurance after informing him of issue. I filled out paperwork that included both my vision and medical insurance. Upon arrival I was asked for my medical insurance again and then was told it was inactive and I would need to pay out of pocket. The chunky lady with glasses handling the check-in was rude and condescending and made 0 attempt to rectify her mishandling of the insurance. She 100% was running the insurance incorrectly as I have an employer sponsored plan. I went somewhere else right after to which I had 0 issues. I can’t speak to the level of care that the doctor would have provided but I would avoid this place as there are many options out there. The office staff needs to be trained properly on how to handle patients and resolve issues effectively. I had driven over 40 mins to go to this facility because of the positive reviews and was only offered to come back another day with an emergency situation.
• JT

  Jan Vinius Tronco

  Jul 25, 2026
  5.0
  Excellent service, their equipment are up to date, my visit was nothing but great. They’re very professional including the ones behind the front desk. They work with LensCrafters next door. I think it’s more on culture based business relationship aspect. Meaning they help each other out, they benefit from one another and together, they create excellent customer services. I’ve seen this before and it’s rare. About next door, is another great review. This place also didn’t pressure me to anything, I didn’t feel rushed but the service went very smooth
• MA

  mustafa Ali

  Jun 18, 2026
  1.0
  I got reminded why I stopped coming to this place. I was here a few minutes before my appointment. Wasted 45 mins here just waiting to be seen by the doctor for a regular eye exam. Eventually had to walk out as I couldn’t wait any longer and had other commitments. Won’t be coming here again.

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