At VITAS, we do all we can to keep hospice patients home, comfortable and independent. Because patients in transition should not have to wait, VITAS maintains its own home medical equipment (HME), delivery and staff. Your HME technician is part of your hospice team and understands patient and family’s needs. HME is specified as part of your plan of care and your technician is available to answer questions and make home service visits. Examples of medical equipment your care plan may call for: Oxygen equipment and accessories, including portable oxygen cylinders, oxygen conserving devices and high-flow oxygen, Nebulizer, Enteral feeding pumps and supplies, CPAP and BiPAP, Full electric hospital bed, Low-air-loss mattresses and other suppo...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.