Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Francisco was amazing! He got us in and out. I felt like we had a brand new wheelchair and stander when we left!
LM
Lovely Mee
Jun 4, 2026
5.0
greatttttttttt service
LM
LaLa Mreda
Jun 3, 2026
5.0
For more than 16 years, Travis Medical Supply has been an invaluable part of my daughter's journey. My daughter has cerebral palsy and has been using a wheelchair since she was three years old. She is now 19, and throughout all these years—through company transitions, name changes, and ownership changes—the level of care, professionalism, and dedication we have received has remained exceptional.
I would especially like to recognize David Duarte. As a mother who had no experience navigating the world of wheelchairs, mobility equipment, and adaptive needs, David became a source of knowledge, guidance, and reassurance. From the very beginning, he took the time to understand my daughter's unique needs and helped ensure she had the most appropriate equipment for her comfort, safety, and independence. His expertise is remarkable, but what truly sets him apart is his compassion. He has always treated my daughter with dignity and respect, and he consistently goes above and beyond to make what can often be a complicated process feel effortless.
The outstanding service extends beyond David. The manager at Travis Medical demonstrated tremendous understanding and flexibility when transportation challenges prevented me from bringing my daughter's wheelchair into the facility. Rather than creating obstacles, he worked with us to find solutions. That level of empathy and customer care is rare and deeply appreciated.
I would also like to acknowledge Laura in customer service. She is professional, efficient, and refreshingly straightforward. Whenever assistance is needed, she provides clear communication and ensures matters are handled promptly and effectively.
The technicians deserve recognition as well. Whenever my daughter experienced issues with her wheelchair, they consistently responded with urgency and professionalism. They have come to our home and even to her school to make repairs and adjustments. Whether the issue was minor or more complex, they approached every situation with dedication and determination, ensuring my daughter could continue her daily activities with minimal disruption.
As a parent of a child with significant mobility needs, I cannot adequately express the gratitude I feel for this company. Reliable medical equipment is not simply a convenience it is essential to quality of life, independence, and dignity. Travis Medical Supply understands that. They do not just provide equipment; they provide support, peace of mind, and genuine care for the families they serve.
I wholeheartedly recommend Travis Medical Supply to anyone seeking mobility equipment or medical supply services. Their professionalism, expertise, responsiveness, and compassion have made an immeasurable difference in our lives, and I will always be grateful for everything they have done for my daughter and our family.
MA
Malorie Acevedo
May 5, 2026
5.0
Their the best and I can come and get my babies wheelchair fixed super fast and I can rely on them
RG
Rocio Gonzalez
Apr 14, 2026
5.0
Exelente compañía exelente personal y sobre todo muy responsables gracias
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What services does Travis Medical offer at its San Antonio West location?
Travis Medical provides unique mobility solutions focused on comfort and safety, as well as remote evaluations and service & repair support to clients and clinical professionals.
Where is Travis Medical located?
Travis Medical is located at 6894 Alamo Downs Pkwy, San Antonio, TX 78238, USA.
What are the operating hours of Travis Medical?
Travis Medical is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and certain holidays such as Thanksgiving and Christmas.
How can I contact Travis Medical via phone or email?
You can reach Travis Medical by phone at +1 210-767-8004 or by email at SanAntonio218@nsm-seating.com.
Does Travis Medical accept credit card payments?
Yes, Travis Medical accepts credit card payments and does not require cash only.
What types of mobility equipment are available at Travis Medical?
Travis Medical offers wheelchairs, mobility scooters, stairlifts, wheelchair lifts and ramps, and home health care equipment and supplies.
Are there nearby places where I can get healthcare-related services after visiting Travis Medical?
Yes, nearby you can find Fresenius Kidney Care Ingram, a dialysis clinic with nephrologists, and FMC Dialysis Services of Ingram, offering physical, occupational, and speech therapy services.
Where can I find places to eat near Travis Medical?
Azteca Mexican is a nearby Mexican restaurant where you can enjoy a meal before or after your visit to Travis Medical.
Are there any nearby stores where I can shop for home or furniture items close to Travis Medical?
Yes, DC Interiors - San Antonio and La-Z-Boy Warehouse & Distribution Center are nearby furniture stores, and Home Storage Center and Bishops' Storehouse are supermarkets available in the area.
How does the location of Travis Medical in the San Antonio West area benefit clients?
Being located in San Antonio West near various healthcare providers, supermarkets, and service stores makes it convenient for clients to access comprehensive support, supplies, and aftercare around their mobility needs.
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