Sitterle Vision Source and Dry Eye Center

Reviews

• HC

  henry carmona

  3 days ago
  1.0
  I can't recommend Sitterle Vision Source. I went in, received an eye exam and I ordered 2 pair of glasses, one for indoors and tinted shaded ones for outdoors. About 2 wks later my first pair was ready, but my second pair wasn't. I waited and waited, and after about 1 month of "They're backordered", "Still not in", I decided to just go in and cancel. Did I get the last pair? My sunglasses were the very exact frame, just tinted lenses. What gets me is there was no attempt to make it right, just a "Sorry, they're still backordered". I mean someone paying almost $1000 for two pair and that's all you can do? Oh you can bet they wanted me to pick out another frame, but when they wouldn't offer me a discount for the inconvenience of waiting a month I said, nope, not here, not ever again.
• PH

  Phill Hunter

  6 days ago
  5.0
  Everyone in the office is professional and helpful. Monique should get her own recognition. Her attitude makes everyone feel they are in good hands
• JM

  Jim M

  Jun 19, 2026
  5.0
  A great experience, friendly and very courteous
• KS

  Kyia Simone

  Jun 8, 2026
  1.0
  Dr.Siterelle was extremely unprofessional, disrespectful, and treated me like I was stupid, and asked ME what the problem with my eye was, without even doing any discovery himself. He clearly saw a huge bump on my eye, but continued to act like he didn’t see anything. He then slapped my knee hard when I asked him what his problem was. I almost punch3d him in his throat; he’s lucky. Staff was amazing though!
• CC

  Charles del Castilllo

  Jun 3, 2026
  5.0
  Blessing that the VA set me up with Dr. Sitterle and staff in the Thousand Oaks office. Smooth operation, professionals all and I have never had sn eye doctor who has presented a plan to turn my vision around. What a find. Chas del Castillo USMC veteran