Pearle Vision

Reviews

• PG

  Pedro Gonzalez

  5 days ago
  1.0
  I had a really frustrating experience at Pearle Vision. I went in expecting a routine contact lens exam and was never informed that I was being given a premium contact exam that would cost extra. At no point during the appointment did anyone explain the additional fee or ask if I wanted to proceed with an upgraded exam. Only when it was time to check out did I find out I was being charged for this “premium” service. Being surprised with unexpected charges at the end of a visit is unacceptable and feels misleading. Patients should be clearly informed of costs before services are performed so they can make an informed decision. Transparency matters, especially when it comes to healthcare and out-of-pocket expenses. Because of this experience, I won’t be returning and would encourage others to ask detailed pricing questions upfront.
• SH

  Stan H

  Apr 25, 2026
  2.0
  First, I was very pleased with the eye exam. Dr. Wells was great. However, the script did not include the Pupil distance. Most all my past exams anywhere it was documented with the prescription. That was not the case today. I asked the sales person what that measurement was. BTW, PD Pupil distance is measured by that device that looks like a hand held binoculars. Her reply was, its free if you purchase glasses. If not, its another $25.00. Be real here, your telling me that was no part of the exam. That to me is plain nonsense, not to mention crooked business. Anyway, she got an attitude, oh well. So, be sure to get what you expect. Clearly, that did not happen.
• RL

  Roxana Luc

  Apr 14, 2026
  5.0
  I had an excellent experience at this Pearle Vision Bulverde office. The service was outstanding—everyone in the office was friendly and welcoming. I appreciated that I didn’t have to wait long before being called in for my appointment. The Doctor Lorena Gonzalez took the time to explain everything in detail and was very patient, answering all my questions thoroughly. I also loved how easy it was to pick out my new glasses, and they had them ready for me to take home the same day within minutes. Highly recommend!
• SG

  Sonnya Gonzalez

  Apr 8, 2026
  5.0
  They answered my questions and were very patient. Thank you
• KJ

  Kirsten jackson

  Jan 26, 2026
  5.0
  Loved Dr. Elledge and entire staff here!!! Everyone was as equally kind as they were thorough and helpful. I would recommend this location/office to anyone:)

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