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Next Level Urgent Care - Brooks City Base

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About

Urgent Care
For individuals, kids, and families in Brooks City on San Antonio's South Side, Next Level Urgent Care offers walk-in treatment for illnesses, injuries, infections, and more. Conveniently located near La Picosa and City Base West off S. New Braunfels Ave. With over a decade of experience and a network of 45+ clinics across Texas, we serve the Brooks, Highland Hills, and Pecan Valley communities with fast, affordable care. No appointment needed — walk in anytime or schedule ahead online or through our app. We accept most major insurance plans and offer self-pay pricing.

Location

Next Level Urgent Care - Brooks City Base
7514 S New Braunfels Ave, San Antonio, TX
78235, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.