For individuals, kids, and families in Brooks City on San Antonio's South Side, Next Level Urgent Care offers walk-in treatment for illnesses, injuries, infections, and more. Conveniently located near La Picosa and City Base West off S. New Braunfels Ave. With over a decade of experience and a network of 45+ clinics across Texas, we serve the Brooks, Highland Hills, and Pecan Valley communities with fast, affordable care. No appointment needed — walk in anytime or schedule ahead online or through our app. We accept most major insurance plans and offer self-pay pricing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.