H-E-B Pharmacy

Reviews

• MM

  Mj Mejia-hatcher

  Aug 3, 2026
  5.0
  Very helpful & nice people to assist me.
• DL

  Daniel De Luna

  Jul 16, 2026
  1.0
  My wife and I have been getting our prescriptions here for over 20 years. While trying to get a refill (have 2 refills remaining), I was informed that since my doctor retired last month, it would not be filled. It's crazy because I specifically spoke to them 2 months ago and they said it would not be a problem.
• TT

  Tracy Tamblin

  Jul 7, 2026
  5.0
  Sylvia in Pharmacy was excellent. She was very courteous and professional as she helped me. She also was very kindly explaining a new process to a co worker for his customer who was getting impatient. She was a very good example of how to be a team member.
• JC

  J castillo

  May 26, 2026
  1.0
  I love my HEB and have always had great experiences with the pharmacy however over the past 12 months I have run into the same issue 3 times and im not exactly sure how to fix the issue. A few months ago I picked up meds and when I got home I opened them and noticed one of my meds was short. I was supposed to get a total of 90 pills over a 30 day period. The bottle said 90 pills but after counting them I was 30 short which I just figured it was a one off miscount. I contacted the pharmacy and they explained that they have a pill counter and they said everything was showing correct. So I just dealt with it and didnt think much of it. A few months later it happened again. I was short 20 pills that time so I went back to the pharmacy and then explained because I opened them that they couldn't do anything which I understand. They explained i could have my meds recounted prior to pick up so I did that a few times and everything went smoothly. Its been a few months and I havent noticed any issues until yesterday when I picked up my meds and I could tell again by just looking at it that I was short and of course I was short by 15 this time. I dont know whay else I can do to prevent this from happening or what process I should go through because somewhere along the way im being shorted. Im hoping this isnt a common occurrence with everyone 🤨. Do better HEB.
• GS

  George Something

  Apr 7, 2026
  1.0
  Wow, I would have switched pharmacy much sooner had I seen all the other reviews. I've been getting my meds from here every month for several years and the service has been getting worse over time. From long lines to not getting the meds I need because they are out of stock. It happens way too often. It's very disappointing to call in an order, they tell me it will be ready by morning. I go next day and wait in line only for them to tell me they don't have all my meds because they are of stock. Especially for meds that I need to take every day and already had to wait one day because they are closed on Easter and are now out of stock. Not good.

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