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H-E-B Pharmacy

3.5
(40 reviews)

Business Details

999 East Basse Road, San Antonio, TX
78209, United States
(210) 822-0270
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 999 East Basse Road in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
999 East Basse Road, San Antonio, TX
78209, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
7/3/2026Closed
7/4/20269:00 AM - 6:00 PM

Reviews

3.5
40 reviews
5 stars
24
4 stars
0
3 stars
1
2 stars
2
1 star
13
  • MD
    Melissa D
    May 5, 2026
    1.0
    I really want to like this pharmacy. The rest of the store is amazing and all of the other staff is super friendly. I’m not sure if the pharmacy is understaffed or just don’t like interacting with customers. There is only ever one cashier whether the line is three people long or ten. My biggest complaint is that prescriptions aren’t usually ready until eight to twenty four hours after they’re called in. I had a 7:00 am appointment this morning and my prescription was called in no later than 8:30 am. When I checked the app to see if it was ready at 7:00 pm, the app has a note that I can pick up tomorrow after 9:00 am and that the prescription is in process. How is this okay for people who need these meds same day? The slowness of filling prescriptions is always an issue. I don’t usually need my prescriptions right away, but 24 hour turn around is absolutely absurd. It’s so bad that I recommend to my friends to not use this location. I highly recommend going to a local pharmacy over this one.
  • AM
    A.J. Martinez
    Apr 30, 2026
    1.0
    Helpful until I was hung up on. Definitely no phone manners. I was actively asking a question when he said bye and hung up.
  • JL
    Justin Lopez
    Apr 1, 2026
    1.0
    This place sucks.
  • TD
    Thalia Davila
    Jan 26, 2026
    5.0
    I just want to say I have always had a great experience but this last time was beyond. Jordan, I hope you get this message because i want to personally thank you. My insurance has decided to no longer cover my prescription. Jordan went above and beyond with helping me with the doctors office and getting me codes for discounts. Saves me so much money and hassle. Thank you so much for all you did.
  • AG
    Andi Gouger
    Jul 16, 2025
    1.0
    The absolute rudest male tech I have ever experienced. I said “Thank you!” and he says “Yeah.” Not HEB standards AT ALL. He needs to go.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 28, 2026Yext Knowledge Graph
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