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H-E-B Pharmacy

3.4
(41 reviews)

Business Details

999 East Basse Road, San Antonio, TX
78209, United States
(210) 822-0270
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 999 East Basse Road in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
999 East Basse Road, San Antonio, TX
78209, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

3.4
41 reviews
5 stars
24
4 stars
0
3 stars
1
2 stars
2
1 star
14
  • PS
    Paul Stadelman
    Jul 22, 2026
    1.0
    I have bad news, unfortunately HEB isn’t perfect as I had originally assumed. It’s especially odd as this specific grocery location is so great. It’s my first time at this pharmacy and basically everything they told me changed multiple times. I called and they said medication would be ready in 30 minutes. I get there (40 min later) and they said it wouldn’t be ready for an hour. They said I would be able to pick up only one prescription my PCP ordered there and it turns out after more waiting I could pick up all of them. They said none were covered by insurance then it turns out they all were. This back-and-forth was very unprofessional. Again, beware HEB does make mistakes and when they do, it’s pretty rough.
  • MD
    Melissa D
    May 5, 2026
    1.0
    I really want to like this pharmacy. The rest of the store is amazing and all of the other staff is super friendly. I’m not sure if the pharmacy is understaffed or just don’t like interacting with customers. There is only ever one cashier whether the line is three people long or ten. My biggest complaint is that prescriptions aren’t usually ready until eight to twenty four hours after they’re called in. I had a 7:00 am appointment this morning and my prescription was called in no later than 8:30 am. When I checked the app to see if it was ready at 7:00 pm, the app has a note that I can pick up tomorrow after 9:00 am and that the prescription is in process. How is this okay for people who need these meds same day? The slowness of filling prescriptions is always an issue. I don’t usually need my prescriptions right away, but 24 hour turn around is absolutely absurd. It’s so bad that I recommend to my friends to not use this location. I highly recommend going to a local pharmacy over this one.
  • AM
    A.J. Martinez
    Apr 30, 2026
    1.0
    Helpful until I was hung up on. Definitely no phone manners. I was actively asking a question when he said bye and hung up.
  • JL
    Justin Lopez
    Apr 1, 2026
    1.0
    This place sucks.
  • BC
    Brian Clinton
    Apr 11, 2019
    5.0
    GREAT CUSTOMER SERVICE. REALLY GO ABOVE AND BEYOND FOR THEIR CUSTOMERS!!!!

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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