H-E-B Pharmacy

Reviews

• AR

  Amber Rodriguez

  3 days ago
  1.0
  Disappointed in customer service. My husband has cashed his check here at this exact HEB for almost 9 months weekly! Today the same girl Bri was at the service desk and she turned him away due to the fact that his middle name was not completely spelled out on his check as it was written on his Drivers license due to their new rule where name has to match exactly! News to us we were just there last Friday cashing a check! Drove to the next HEB and guess what, no problem! No issue! Instead they apologized for this HEB customer service. I then placed a call asked for the manager, Ben got on the phone and I calmly stated what occurred and he said Bri was following their protocol and I then asked him how long this protocol has been in place… his response 10 years but some HEB are not as strict…. I then informed him that there has to be another issue at hand because he has cashed his check there for almost 9 months every Friday! I was met with silence. Their lack of customer service shows and I felt the very need to voice this. This used to be my home HEB now I’ll drive to Jones and give them our business. By the way Huge Shout out to Billy at Jone Maltsberger location! Thank you!
• DD

  Dat Dude53

  Apr 23, 2026
  2.0
  What is the point of prepay of you are going to just have to wait in a line with people that have to ask multiple questions and still don’t have their payment ready. Something that should take a few minutes at most to pick up item take 15-20 minutes. Makes no sense. HEB do better
• 1L

  1Call Refrigeration LLC

  Mar 8, 2026
  1.0
  Bad services
• DG

  Doraima González

  Feb 4, 2026
  5.0
  Buenas la experiencia, rápido y fácil

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