Dr. Shaun Jackson, MD Texas Pain Partners, PLLC

Reviews

• SK

  Stephanie Knefel

  4 days ago
  5.0
  I just started seeing Dr. Jackson and his sister for knee pain. They are very compassionate and caring. The office staff are nurses are very kind. Shot pain was very minimal.
• DL

  Debi Lambright

  Jul 2, 2026
  3.0
  I was hopeful going into my appointments, and both Dr. Jackson and Dr. McCallister seemed kind, knowledgeable, and genuinely caring. Unfortunately, it was the lack of communication and follow-through from the office staff that led me to decide not to continue my care here. I was scheduled for a nerve conduction test and called the office several times beforehand to ask what I should expect and how to prepare. Each time I was transferred to another line or sent to voicemail, and I never received the information I needed. On the day of the test, I realized there were things I should have been told in advance (what to wear for example). After that, I was told I would be contacted to schedule an MRI, but I never received a call. I tried reaching the office multiple times, but no one answered. Also my results from first test, were never sent to my primary doctor as requested by both me and my doctor. So when I followed up with primary, she has no results and now I have to make another appt (pay again). When my follow-up appointment was approaching, I still hadn't had the MRI, so there was little point in keeping the appointment. I attempted to cancel ahead of time to avoid being charged, but it took four phone calls, several voicemails, and finally reached someone yesterday. Specialist visits are expensive, even with insurance, and patients deserve timely communication and reliable follow-up. While I have no complaints about the doctors themselves, the office's communication and customer service were extremely disappointing, and ultimately the reason I chose not to continue as a patient.
• TL

  Tammi Lambert

  May 7, 2026
  5.0
  I cannot say enough wonderful things about Dr. Shaun Jackson and his incredible staff. I have been a patient since 2021, and throughout the years, I have consistently received compassionate, professional, and high-quality care. Dr. Jackson truly listens to his patients and takes the time to understand not only your pain, but how it impacts your daily life. He is knowledgeable, patient, and genuinely committed to helping people improve their quality of life. His treatment plans are thoughtful, effective, and always explained clearly. What also sets this office apart is the amazing staff. From the front desk to the medical team, everyone is welcoming, kind, respectful, and efficient. They make every visit smooth and comfortable, and you can tell they truly care about their patients. It is rare to find a medical office where you feel valued and supported every step of the way. Living with chronic back pain can be difficult, but having a doctor and team you trust makes all the difference. I am beyond grateful for Dr. Jackson and his staff for the care, compassion, and professionalism they have shown me over the years. I highly recommend them to anyone seeking exceptional pain management care.
• YT

  Yolanda Talamantez-Aguilar

  Apr 29, 2026
  5.0
  I love the staffing and all the doctors that I see, they’re all kind, knowledgeable and very helpful doctors and staff. They take good care of their patients. I highly recommend Texas Pain Partners
• MY

  MaryAnn Young

  Mar 25, 2026
  5.0
  I went in yesterday and had two injections with out sedation. I've been to him before and I didn't feel anything during injections and I didn't feel anything this time either. He had an assistant and some nurses with him and we all enjoyed joking around. He has a San Antonio office also both are very busy. Don't give up by not following through with your phone calls like I said they're a busy office but you don't want to go anywhere else for this. I'm going back next month for two more injections. I don't mind it at all. At least he's doing what he has to do and not just trying to be friendly.