As part of the Methodist Healthcare network, our urgent care clinic on Potranco Rd., just east of Loop 1604, provides fast, expert care for patients of all ages 7 days a week. In addition to treating minor illnesses and injuries, we offer physicals, vaccines, lab testing and occupational medicine services. Patients can enjoy online check-in, walk-in visits and telehealth options in a comfortable environment with complimentary Wi-Fi, beverages and a kids area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.