StretchLab

Reviews

• JK

  Joshua Kaplan

  May 12, 2026
  5.0
  Their new Flexologist Jessica is a magician! I felt like a different person when I walked out after my first 50 minute stretch!
• RH

  Rodrigo Hernandez

  May 1, 2026
  5.0
  Maliq, was awesome. Very informative from the phone call, to the time I walked in. All through the process of getting stretched out. I highly recommend if you are feeling tight.
• RW

  Robert Williams

  Apr 30, 2026
  5.0
  Excellent Service, very professional and knowledgeable staff, that ensures that you are getting the best stretch. Warren is excellent at explaining your anatomy how how different muscles group are connected. It was great learn the in ins and out of stretching and not hust told to stretch. Couldn't be happier with my experience.
• NL

  Nuzhat Latif

  Apr 28, 2026
  5.0
  My experience at stretch Lab Round Rock has always been exceptional. The staff is always professional and very courteous. Warren and Kyle both do a great job with my specific Body stretching goals. Thank you.
• MM

  Matt

  Apr 21, 2026
  2.0
  Will they help you with your physical problems, maybe. Is it worth 4725 for a year? I would say no. If you want a good stretch and are not looking to have your wallet emptied, try Stretch Zone in Round Rock. Stretchlab trains their employees; my wife had a trainee. The trainee was a nice person, but she did not seem to know very much. My wife was disappointed. For the amount of money Stretchlab is charging they need to be more on their game with all their clients. If you need help from a trained professional, most physical therapists have college degrees and go to school. I have been to one. I have already made an appointment to go again. Stretchlab is very aggressive in getting you to sign up for packages, too much so in my opinion. Beware. Common Customer Complaints Billing and Cancellation Issues: Multiple reviewers on Yelp report being charged for memberships they believed were canceled or frozen. One customer noted unauthorized charges of nearly $380 occurring months after their last session. Lack of Compassion in Emergencies: A notable complaint involved a customer being billed for a missed session despite informing the studio of a critical family emergency and death, with staff allegedly refusing to reschedule. Unqualified Staff Concerns: Some users expressed dissatisfaction with the level of expertise, feeling the sessions were overpriced for the skill level of the staff provided. Communication Gaps: Similar to broader trends seen on the Better Business Bureau (BBB), local clients have mentioned difficulty reaching management to resolve account issues or stop automated billing. Much of the same I was talking about. Go to Stretch Zone my personal experience is they are more honest.

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